Business Operations Specialist; 1.0FTE; Day Shift

14036BR

FTE : 1.0

Shift : Mon-Fri 8a-4 : 30p

Compensation : $19.72+

Hours Per Week : 40

Weekends : No

Benefit Eligible

The Central Scheduling Business Operations Specialist is responsible for applying analytical and technical skills representing various functional areas of UPH-Meriter Hospital and Clinics by training, developing, and improving production processes for the Central Scheduling team.

Responsible for process development, enhancement requests, testing, ongoing production support, and employee training.

This position is also responsible for informing staff of system enhancements, documenting trends, quality assurance and reporting operational issues to ensure that service is provided to patients in the most efficient and cost-effective manner.

The Business Operations Specialist works directly with Patient Access, Financial Clearance, Patient Financial Coordination, Business Service Specialists, Business Operations Specialists, Scheduling specialists, and various ancillary departments to lead, support, and provide advice and recommendations for system enhancements, operational initiatives, and process improvements.

Why UnityPoint Health?

• Commitment to our Team - For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
• Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
• Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.

Visit https : / / dayinthelife.unitypoint.org / to hear more from our team members about why UnityPoint Health is a great place to work.

Required Qualifications :

• Associate Degree in Business, Management or related field. Previous experience may be considered in lieu of education.
• 2 years of experience in a medical scheduling or registration position performing scheduling, registration and insurance verification.
• Previous experience with process evaluation.
• Valid driver's license and ability to travel for training needs.
• Credentialed Trainer - or successful completion of program upon hire.

Preferred Qualifications :

• Cadence certification
• Previous Lead / Supervisory experience
• Prior knowledge in a healthcare setting
• Working knowledge of Epic - preferred ADT, Resolute, Cadence Referrals, Radiant
• Knowledge of insurance verification and using various websites / software.
• Call Center experience

EEO / M / F / V / D