Executive Claims Specialist, Cyber and Technology E&O Claims

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers.

We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will be the acknowledged technical expert and be responsible for the resolution of high complexity and high exposure claims.

The position will have significant responsibility for decision making and work autonomously within their authority.

Responsibilities :

• Investigate, negotiate and settle primary and excess policy cyber, privacy liability and technology errors & omissions claims.
• Investigate and evaluate coverage for complex primary and excess cyber and technology errors & omissions policies; make coverage determinations;
• draft complex coverage correspondence; effectively communicate coverage positions to policyholders and other stakeholders;

manage complex claims involving coverage litigation.

Manage litigation filed nationwide against insureds; appoint, direct and manage defense counsel; proactively work toward expeditious and economical resolution of claims;

assist Company claims vendor management, disbursement and legal collections teams with defense counsel, bill payment and collection issues.

• Contribute and assist in the implementation of a wide range of initiatives, claims exposure reports and action plans brought forth by the team’s Director.
• Communicate with underwriting as needed to manage claims and to alert of any significant developments.
• Promptly communicate with management on adverse claim developments and provide information on pertinent issues affecting cyber and technology errors & omissions product lines.
• Proven ability to work in a collaborative team environment. Analyze and convey summations of complex issues; recognize alternative approaches and develop action plans, both orally and in written form.
• Maintain and adhere to Markel’s guidelines and procedures.
• Ensure proper adherence to internal reporting requirements.
• Participate in agent related functions and meetings as required.
• Actively participate in the ongoing training and development of the claims examiners.

Requirements :

• 5-10+ years of handling cyber and / or technology errors & omissions policies required. Excess liability (quota share, first layer and high layer) claims experience a plus.
• College degree and / or professional designation required, JD preferred.
• Excellent written and oral communication skills.
• Sound comprehension of insurance coverage posed by cyber and technology errors & omissions and excess liability policies.
• Ability to analyze and convey summations of complex issues both verbally and in writing; recognize alternative approaches and develop action plans.
• Experience in determining contractual obligations, insurance coverage analyses, and investigations. Insurance coverage litigation experience a plus.
• Ability to manage complex litigation, set loss and expense reserves and evaluate settlement values.
• Work collaboratively and as team player willing to assist within the Unit and Professional Liability Division as needed.
• Ability to proactively self-manage a caseload.
• Travel required as necessary (approximately 20%).

Who we are :

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people We win together We strive for better

We enjoy the everyday We think further

What’s in it for you :

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
• Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.

Caution : Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information.

Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information.

Therefore, for your safety, please note that :

• All legitimate job postings with Markel will be posted on No other URL should be trusted for job .
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to .

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic.

• This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation;
• gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available;
• medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities;
• military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight;
• matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law;
• status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker;
• membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours;

declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.