Manager - Picture Framing Sales Team – HOURLY RATE + BONUS POTENTIAL, WILL TRAIN

Store - CIN-KENWOOD, OHLead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art.

• Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements;
• ensure execution of Company policies and standards; hold them accountable for store conditions and resultsEnsure all front end policies and procedures are followed;
• achieve your KPIs and manage your team to achieve their role KPIsPlan and lead the execution of class and in-store events in accordance with Company programsLead the omnichannel processesManage and execute shrink and safety programsAssist with cash reconciliation and bank depositsAssist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as neededAssist with the onboarding of new Team MembersTrain, observe, and coach the customer experience team (sales floor and cashier) to achieve results;
• participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner;
• remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values;
• projects a positive image; and serves as a role model for othersAcknowledge customers, help locate the product and provide solutionsParticipate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budgetManage and execute the shrink and safety programsCross train in Custom Framing selling and productionIn select stores that do not have a Framing Manager only, responsibilities also include : leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store ManagerOther duties as assignedMinimum Type of experience the job requiresBasic computer skillsPreferred Type of experience the job requiresPrevious custom framing experience is preferredRetail management experienceExperience leading a sales teamPhysical RequirementsRegular bending, lifting, carrying, reaching and stretchingAbility to move throughout the storeAbility to remain standing for long periods of timeLifting heavy boxes and frames and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork EnvironmentPublic retail store setting taking care of our customers;
• all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks;

Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit (MIKBenefits.com)

CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit . (MIKBenefits.com)

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.

As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.

com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.