Office Manager

Pauline and Thomas Healthcare is a non-profit organization serving individuals with intellectual, developmental, and physical disabilities.

The Office Manager (OM) is responsible for assisting in the Human Resources, Residential, Medical and Finance departments.

Office Manager's (OM) Compensation and Benefits :

• Pay Rate : $18.00 - $20.00 hourly DOE Full Time
• Working Days : Monday - Friday : 8 : 00am to 4 : 30pm
• Benefits : Medical, Vision, Dental, Life Insurance and other Employee Incentives.

Office Manager's (OM) Job Responsibilities :

• Answer telephone; take inquiries or messages utilizing good telephone technique.
• Respond promptly and courteously to all phone calls and emails.
• Assist with marketing and public relations efforts.
• Promote the agency services in the community.
• Knowledgeable in the agency service lines and client base.
• Protect all company records and property.
• Participate in educational opportunities as available.
• Represent agency at community functions and professional organizations.
• Perform Postal mail activities, if required
• Other general office and clerical functions.
• Assist with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.
• Assist with organizing and participating in job fairs, networking with local colleges and creating opportunities to recruit applicants.
• Conduct pre-screening interviews to ensure a "good fit" with the agency and the person served.
• Assist with new hire orientation.
• Assist and implement employee appreciation projects.
• Assist with the implementation of Person-Centered Supported Plans (PCSP)
• Assist in building a support network between the service recipient, family members, and the community.
• Assist with maintain health services supply inventory
• Advocates for service recipients with intellectual and developmental disabilities health concerns.
• Administer medication(s), when needed and complete appropriate documentation.
• Accompany individuals to and from appointments and activities, when needed.
• Foster a meaningful relationship between the individuals and their community.
• Assist with the implementation of Person-Centered Supported Plans (PCSP)
• Work as a caregiver in case of staffing emergency.
• Ensure that all weekly and monthly documentation is completed properly and timely.
• Ensure that all team members assist each person supported in completing all aspects of the Individual Support Plan (ISP).
• Perform payroll duties including verifying time sheets.
• Promotes maximum independence among clients served by working with each individual to ensure personal budget compliance and providing funds as requested / guided.
• Reports financial variances and any documentation concerns as needed and addresses and corrects those concerns with the appropriate team member as needed.
• Coach and mentor support staff on personal financial accounting for individuals with developmental intellectual disabilities (clients served);

attend and participate in meetings as needed

Communicate continually with administrative staff.

Office Manager's (OM) Skills :

• Prior knowledge of HR concepts and terminology is preferred but not required.
• Must be flexible, work well under pressure, and have the ability to readily adapt to change.
• Able to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity.
• Proficient use of a computer
• Proficient in Microsoft Office

Office Manager's (OM) Qualifications :

• Must be 18 years of age or older.
• Valid Driver's License
• Valid Car Insurance
• I9 Identification (Social Security Card, Passport, etc.)
• Ability to lift at least 50 pounds

Education :

• Required : HS Diploma or equivalent
• Preferred : Associate's degree

Experience :

• 1 year of Customer Service Experience
• 1 year of Staffing Experience
• 1 year of Management Experience

Pauline and Thomas Healthcare (PTHC) is an Equal Opportunity Employer.

Job Posted by ApplicantPro