Senior Field Engineer

Title : Sr Field Engineer

Location : San Francisco (Bay Area), will be traveling to local sites within Bay Area (client covers costs of travel)

Duration : 6+ month extendable contract

Role Overview

• Lead a variety of projects for our customers; across data center, enterprise and retail space ensuring all scope is completed and deliverables acquired on time
• Pull and terminate Cat6 / 6a and various fibre structured cabling systems
• Rack and stack network devices, decommission old devices and patch cables
• Deploy Fully Built Racks into Datacenters and other environments. Installing all cross connect cabling as required.
• Install Wireless Access Points, terminate, test and dress cabling to a high standard.
• Work with local partners or internal field engineers on more complex projects
• Mentor / Train newer colleagues so that they can execute effectively on their own and with other partners.
• Act as trusted advisor onsite ensuring customer standards and SE&I standards are maintained and exceeded.
• Provide lessons learned after projects with a view to raising the quality of the team’s execution.
• Provide redline documentation updates to wider engineering team for review to ensure documentation is up to date and accurate.
• Provide accurate As-Built documentation after projects that require them to aid CAD team in delivering final documentation to customer.
• Maintain composure, always be willing to learn and accept and deliver constructive feedback in a fast-paced environment.
• Review upcoming assigned projects to ensure all provided scope and BOM meets the project requirements.
• Be comfortable using internal WWT Tools to access supply chain data and understand where to escalate when there are issues or gaps.
• Be hungry to expand your knowledge on core network technologies, including routing and switching, WIFI, firewalls, compute, storage, AV, power and cabling.
• Be prepared to travel to customer sites regularly.
• Understand the WWT and SE&I offerings & capabilities so that you can articulate them at a high level and spot business opportunities to be referred to the sales team for qualification.
• Always maintain a high level of courtesy and professionalism with customers.

Skills / Experience required :

• Minimum 5 years’ experience in the Field deploying infrastructure projects for large
• enterprise customers for a VAR or SI.
• Cabling certification desirable - CNCI, BTEC, City & Guilds or BICSI
• Proficient in the use and understanding of copper and fibre testing equipment, including
• OTDR, fluke, network analyser and wire map
• Outstanding communication and organizational skills required.
• Self-disciplined, self-starter, professional who can successfully complete required scope
• to an industry leading standard.
• Ability to read and interpret MOPs, Cable Run Lists, Patch Plans and schematics
• Excellent ability to interpret impact of network changes.
• Deep experience in the installation, maintenance, and troubleshooting infrastructure
• Components. Be adept at fault finding and troubleshooting in high pressure, mission critical environments.
• Knowledge of how to read and analyze wireless survey results (Ekahau, Airmagnet,
• Hamina etc) & reports as well as how to correctly advise changes to resolve signal issues
• and anomalies.
• Demonstrated experience of logical configuration install firmware, push configurations,
• make configuration changes and troubleshoot using CLI & GUI
• Strong customer facing skills.
• Strong practical skills.
• CCNA / CWNA or demonstratable knowledge preferred.
15 days ago