Peer Support Specialist III (Per Diem)

Posting Summary

Rutgers The State University is seeking a Peer Support Specialist III within the Managed Care Services Telephone Recovery Support Program (TRS) of Rutgers University Behavioral Healthcare.

The Peer Support Specialist III performs functions in support of the Unit’s mission providing person centered, culturally competent, and consumer friendly services to individuals who contact the Call Center.

Communicates with Telephone Recovery Support Program (TRS) participants regarding addiction treatment and recovery support services via telephone, email, text and regular mail, requests for service.

Undertakes review of the service needs of the TRS participant caller and responds by offering peer support and appropriate referrals to community resources.

Among the key duties of this position are the following :

• Engages program participants in a collaborative and caring relationship.
• Uses his / her own lived experiences with substance abuse and mental health recovery as a vehicle to establish rapport and build relationships with the consumer and / or family member.
• Models for consumers’ good communication skills, wellness and recovery oriented coping skills, and self-help strategies.
• Assists consumers in identifying their strengths and wellness needs in order to establish recovery goals; assists in setting objectives for each goal and collaborates to determine recovery and wellness supports.
• Is actively involved in the development of the consumers’ treatment / recovery and where applicable assists in development of wellness and recovery plans.
• Educates consumers on skills, knowledge and resources to meet their self-care needs.

Position Status Per Diem Hours Per Week 19 Daily Work Shift Work Arrangement FLSA Nonexempt Grade 99H Position Salary Annual Minimum Salary 0.

000 Annual Mid Range Salary 0.000 Annual Maximum Salary 0.000 Standard Hours 1.00 Union Description Non-Union Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .

Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility None Qualifications Minimum Education and Experience

• High School diploma or equivalent.
• At least three (3) years of experience working in social or a healthcare field, preferably with substance abuse or mental health.
• Required to have at least two (2) years of experience in the guiding principles of recovery and lived experience with the target population.

Certifications / Licenses Required Knowledge, Skills, and Abilities

• Demonstrated ability to use a computer to record services and other basic office functions.
• Demonstrated ability to work independently and as a member of a team.
• May be required to work nights and weekends.

Preferred Qualifications

• Supportive counseling and / or mental health information and referral services experience preferred.
• Bilingual skills (Spanish / English) are preferred.
• Associate’s Degree preferred.

Equipment Utilized Physical Demands and Work Environment Physical Demands :

• Ability to speak clearly and write proficiently.
• Hearing is essential.
• The ability to focus on the task at hand despite numerous interruptions.
• Must be able to sit for extended periods of time and document into an electronic contact record.
• May be required to lift up to 20lbs.

Work Environment :

• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.
• Handles emergency or crisis situations.

Special Conditions