Position Summary :
The E-Commerce Fulfillment Coordinator will ensure the timely, accurate, effective processing and handling of e-commerce orders and returns.
Responsibilities :
- Handle all product picking
- Handle all product packing
- Follow Omni-Channel guidelines in order to execute a flawless packaging
- Work with Customer Service on order status and requests
- Ship via UPS
- Receive all returns
- Evaluate the overall quality of the product returns
- Process the returns within 48 hours from arrival
- Follow-up on product status and return the product to stock
- Create and distribute reports on specific e-commerce reporting metrics
Requirements :
At least 2 years of previous experience in a warehousing role in an innovative small to medium environmentExperience working with Warehouse Management System , Magento, SAP, and Excel