Transportation Manager

Job Description

Job Description

ABOUT CITY HARVEST :

City Harvest is New York’s first and largest food rescue organization, helping to feed millions of New Yorkers who struggle to put meals on their tables.

During our 40 years serving New Yorkers in need, we have rescued more than one billion pounds of fresh, nutritious food and delivered it free of charge to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets across the five boroughs.

This year, we will rescue and distribute more than 77 million pounds of nutritious food to our neighbors in need. City Harvest works alongside our community partners to boost community capacity, expand nutrition education, and strengthen local food systems.

Since our founding in 1982, City Harvest has always been there to feed our city one day, one meal, one New Yorker at a time.

At City Harvest, we offer more than a job; we offer a mission-driven career. In addition to contributing to our fight against food insecurity in New York, we provide a competitive salary, comprehensive benefits (including medical, dental, and vision coverage), employer contributions towards premiums, employer-provided life insurance, and a 403(b)-retirement savings plan with matching contributions.

Our staff enjoys discounted perks (movie tickets, gym memberships, cellular plans, etc.), generous time-off policies, and ample professional development opportunities.

City Harvest is New York City’s largest food rescue organization, helping to feed the nearly 1.2 million New Yorkers who are struggling to put meals on their tables.

We will rescue 77 million pounds of food this year and deliver it, free of charge, to hundreds of food pantries, soup kitchens, and other community partners across the five boroughs.

Our programs empower individuals through nutrition education, increase our partners’ capacity, and strengthen the local food system, helping New Yorkers who are experiencing food insecurity to access, afford, and consume nutritious food.

To learn more about our work, visit cityharvest.org.

JOB OVERVIEW / WHAT A TYPICAL DAY MIGHT LOOK LIKE :

Responsible to manage the day-to-day operations and activities that focus on continuous improvement that promote and expand a culture of safety.

Directs the transportation department employees, (drivers), in adhering to the policy, and achieving the goals of the organization strategic plan.

This position will contribute towards departmental goals; maintain compliance with union work rules, policies, procedures and governmental regulations.

Manages a fleet of vehicles to ensure compliance with DOT regulations. Recommend, develop, and implement alternative operating plans as necessary in an efficient and effective manner, (routes, equipment Improves productivity, by analyzing all key performance indicators (KPIs), and developing and implementing strategies and tactics for improvement, (i.

e., on-time performance). Work closely with other stakeholders to address all customer service-related concerns.

• Directly supervise (25-35) drivers, evaluate the drivers’ performance, observe and develop drivers through one-on-one coaching, training on policy and procedures, and effective time management.
• Charged with improving safe operation of fleet with goal of reducing severity and frequency of accidents.
• Conduct observation rides and road inspections of drivers while on route.
• Investigate all accidents, ensure all required documentation is completed and filed accordingly. Ensure any needed corrective actions are completed.
• On-going evaluation of routes to ensure we are achieving the optimal balance of speed, cost, quality, service and sustainability by continuously analyzing KPI’s and developing and implementing strategies and tactics for improvement.
• Manage Fleet of vehicles and other material handling equipment and resources that may be used.
• Navigate and utilize Samsara Transportation Management System Platform.
• Conduct site visits with community partners, (agencies and donors), and other vendor partners as needed.
• Collaborate with the Director of Transportation, on the development or revising department SOP; implement processes and procedures that promote safe practices, improve vehicle safety and reduces damage to equipment.
• Support labor relations with Local 804; enforce collective bargaining agreement as written and serve as the frontline representative for City Harvest.
• Investigate, evaluate, report and write corrective actions as needed; troubleshoot and resolve actual and / or potential transportation related problems.
• Collaborate with the Director of Transportation, on the development or revising department SOP; implement processes and procedures that promote safe practices, improve vehicle safety and reduces damage to equipment.
• Support weekend operations as needed (On-Call)
• Manage work activities with internal and external partners to assure the achievement of assigned objectives. Develop work plans and schedules.

KB- Interfaces on a regular basis with multiple vendors Rental companies, equipment repair, fuel, fleet and equipment) (DB- Quality of service metrics : responsible for input, monitoring, evaluation & reporting of transportation metrics)

WHAT YOUR BACKGOUND SHOULD LOOK LIKE :

Experience : Minimum two to four years relative work experience along with supervisory experience.

Related Skills or Knowledge :

• Must have strong transportation and operations management experience; knowledge of DOT regulations is essential.
• Strong written and verbal communication skills are important.
• Must have excellent interpersonal skills and the demonstrated ability to manage internal relationships with various departments.
• Must be able to manage complex situations quickly and professionally, and exhibit a sense of urgency while focusing on results.
• Must be self-motivated and a team player.
• Familiarity with Microsoft Office.
• Ability to work a flexible schedule is required, (i.e., early mornings, evenings, and some weekends)
• Experience as a driver is a plus.
• Regularly required to speak clearly and hear the spoken word well.
• Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens.
• Regularly required to return to work in emergency situations on an on-call basis.
• Regularly required to move fingers, wrist, arms, legs and feet in a repetitive manner as necessary to operate tools and equipment.
• Occasionally required to lift heavy bags or boxes that may weight 25 50lbs.

WHY WORK AT CITY HARVEST?

There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers the following Benefits and Rewards :

• Competitive market salaries
• Generous time off
• Full benefits (medical, dental, vision) - employer contributions towards premiums
• Pet Insurance
• 403(b) retirement savings plan with employer-matching
• Free Mental Health Services with Better Help
• Commuter Benefits
• Employer-provided life insurance
• Professional development opportunities
• Discounted staff perks (e.g., movie tickets, gym memberships, cellular plans)

At City Harvest, we enjoy working in a team-based environment and value the benefits of a diversified workplace. City Harvest is an Equal Opportunity Employer.