Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
As a(n) position title within PNC's name of division organization, you will be based in city / state location of position .
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
As an Executive Assistant to the Regional President within PNC's Regional President organization, you will be based in Boston, MA.
Job Description
- Provides support to the regional president by performing a wide range of administrative and general office related duties.
- Provides administrative support by performing and coordinating special projects which involve visible and sensitive public contact which might otherwise require more personal attention by the regional president;
communicates and coordinates instructions of the regional president with various individuals and / or departments; furnishes and obtains information from other managers or external sources.
Facilitates the regional president's work by organizing and maintaining files of correspondence, records and related materials;
follows up on pending matters with very limited direction.
Provides secretarial support by drafting correspondence for regional president's signature / approval; schedules appointments;
coordinates meetings, conferences and travel arrangements; transcribes dictation and types a variety of correspondence of a highly confidential nature.
- Ensures the efficiency of department operations by directing the activities of secretaries and clerical staff. Provides receptionist support by receiving and screening telephone calls,mail and visitors;
- responding to questions; obtaining and furnishing information to save the manager's time. Prepares complex management reports / documents by gathering and summarizing data (or overseeing such functions);
organizing and analyzing data. Controls expenses by monitoring expenditures and researching operating budget variances.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies
Accuracy and Attention to Detail Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Confidentiality Knowledge of practices and policies governing disclosure of information about the organization, its business activities, and employees;
ability to apply this knowledge appropriately to diverse situations.
Desktop Tools Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets).
Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Flexibility and Adaptability Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
Listening Knowledge of effective listening issues and techniques; ability to gather, clarify, and apply information transmitted verbally, while exhibiting a genuine interest toward the speaker.
Office Administration Ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.
Work Experience
Roles at this level typically require a university / college degree with < 1 year of professional experience and / or successful completion of a formal development program.
In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Education
Bachelors
Disability Accommodations Statement :
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4 : Recruiting or contact us via email at [email protected].
The Human Resources Service Center hours of operation are Monday - Friday 9 : 00 AM to 5 : 00 PM ET.
Equal Employment Opportunity (EEO) :
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.