Energy Advisor, Journey

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Title : Energy Advisor, Journey

Department : Commercial Implementation Program

Location :

Sacramento, CA, US, 95817-1899

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Category :

Minimum Pay Rate : $98,217.60

Maximum Pay Rate : $130,062.40

Civil Service Status : Civil Service

Apply by Date : 09 / 06 / 2024

SMUD is seeking an outgoing and technical individual to help commercial and industrial customers "Go Electric" by supporting customer projects to convert gas fired equipment to efficient electric equipment.

Emphasis will be around calculations of customer energy usage to validate energy savings. Qualified candidates will be expected to be in the field with ability to physically inspect customer mechanical and electrical equipment.

Are you able to manage customer and contractor projects in energy related fields? If so, please submit your application today!

Purpose

Under general direction, creates mutually beneficial customer relationships, analyzes customers' energy needs and provides high quality and cost effective solutions;

markets green energy / renewable products and services, promotes energy conservation awareness, performs comprehensive energy audits and inspections of commercial and residential structures, and generates revenue for SMUD through marketing products and services.

Nature and Scope

Serves as a journey level resource working independently on relevant work and projects of minor to moderate complexity. Employees at this level receive only occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit.

Duties and Responsibilities

Acts as the primary point of contact for all commercial customers' (primarily middle account customers) within assigned industry segment.

Identifies customers' needs and issues, and develops strategies to meet these needs. Educates customers about new products and services, rate options, and other offerings.

Fields questions from commercial customers with respect to the full spectrum of energy service delivery including technical and administrative service delivery.

Makes recommendations to customers regarding products and services that will be most beneficial and applicable to their individual situations.

To provide exceptional customer service within assigned industry segment.

• Conducts comprehensive energy audits and inspections on commercial and residential facilities, public buildings, schools, hospitals, and industrial plants;
• uses technical expertise to advise customers on mechanical, HVAC, electrical, lighting, motors, control systems and industrial equipment;

researches technical data, analyzes alternatives, conducts cost-benefit studies, and provides formal recommendations (technical and financial) to customers.

To provide value-added technical and financial recommendations to customers for energy efficiency methods, practices, and equipment.

Develops marketing strategies and materials, and provides value-added recommendations to customers within assigned industry segment to ensure that energy efficiency and other program goals are met.

To effectively market SMUD programs and services to meet program goals.

Assists in the development of new policies and programs in response to commercial account customer (primarily middle account customers) needs by recommending improved policies and services and implementing policy and / or program innovations and approaches to non-traditional energy service issues necessary to provide responsive, individualized service to customers.

To provide exceptional customer service by providing customer-sensitive policies and programs.

Participates in professional associations and community organizations to increase technical energy knowledge and to market new products and services.

To network within the technical and local communities to market customer beneficial products and services.

• Presents energy related case studies, proposals, cost estimates to management, customers and the public. To provide decision makers with comprehensive recommendations regarding energy efficiency matters and issues.
• Perform related duties as required.

Required Education

High School diploma or equivalent

Required Experience Qualifications

Typically three(3+) or more years of progressively responsible and relevant work experience in technical energy auditing and analysis to include comprehensive field energy audits of commercial structures.

At the journey level, must also have experience in customer account management, marketing and selling products and services to customers and making formal, influential public presentations to customers and the public.

Required Licenses / Certificates

A valid class C Drivers license is required.

Knowledge Of

• Customer service methods and techniques; customer relationship development strategies; energy conservation practices, procedures, and systems for residential and commercial structures;
• electrical principles and practices; energy auditing methods and practices; marketing and sales techniques; customers business and decision making process;
• marketing strategy and tactics, effective sales techniques, electric utility rate making practices and procedures; energy management applications and programs and electric distribution systems;

electric system operations; techniques of negotiation and persuasion; techniques and methods of financial evaluation; utility deregulation initiatives and utility competition.

Skills To

• Build and maintain successful customer relationships; identify and articulate market and customer requirements; conceptualize innovative and practical solutions to customer issues;
• develop sales and marketing proposals responding to customer needs; listen effectively to identify opportunities and solutions;
• deliver formal presentations to customers and the public; perform comprehensive on-site energy audits on residential and commercial structures;

evaluate energy consumption including by use of computer modeling software, calculate energy savings and rebate amounts through math computations, provide value-added recommendations to customers, research energy efficiency methods, practices, and equipment.

Desirable Qualifications

• Commercial mechanical design principles
• Licensed P.E.
• Experience with heat pump technology
• Experience creating energy modeling and validating customer energy calculations
• Commercial or industrial outside sales experience including account management
• Experience with commercial or industrial equipment (for example, HVAC, refrigeration, water heating, central plants, or industrial process equipment)
• Experience analyzing energy consumption of common commercial equipment
• Knowledge of mechanical and electrical trade networks
• Familiarity with California Building Code
• Experience in Title 24 requirements
• Project Management Experience

Sacramento Municipal Utility District (SMUD) - Who We Are

As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento.

Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers.

Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.

California Equal Pay Act

Diversity, equity and inclusion (DE&I) are a part of who we are and how we do things. Supporting efforts that promote pay equality is part of that.

Salary placement for the selected candidate will be determined in alignment with the California Equal Pay Act or the applicable MOU.

Determination for salary placement of internal candidates will be made without respect to current classification or compensation and will be based upon the candidate's qualifications as compared to those performing substantially similar work.

In the event there is a guaranteed pay progression outlined in an applicable MOU, the MOU takes precedence.

Our Commitment to Diversity & Inclusion

SMUD respects, values and celebrates the unique attributes, characteristics and perspectives that make each person who they are.

Diversity and inclusion are guiding principles to deliver a culture that reflects the broader values of the community and our customers.

Our Board's policy for Employee Relation sets our commitment to developing and maintaining a high quality, inclusive workplace that engages and inspires employees to commit to SMUD's purpose, vision and values.

Why Sacramento, California?

The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges.

The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region.

Part of the agriculturally rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries.

Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49ers aren't far away.

Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.

Hybrid Work

This position may be eligible for SMUD's hybrid (office / home) work employee benefit, the schedule of which will be determined by the successful candidate and the Hiring Manager.

SMUD takes pride in powering the Sacramento region community where we live and work. We value the strong working relationships we develop with our colleagues.

Our approach to hybrid work will continue to evolve. Please be aware that should SMUD's business needs change, emergencies occur, or various other reasons arise, you may be required to report onsite on a part-time or full-time basis.

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SMUD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

SMUD complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SMUD expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of SMUD employees to perform their expected job duties is absolutely not tolerated.

Req ID : 1641

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