At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it.
It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
Build a Culture of Working Back from the Customer
- Lead a growth-oriented sales culture to achieve store business performance results.
- Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers.
- Anticipate the needs of the customer and create an amazing store environment.
- Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards.
- May lead Crew Member training, execution and maintenance of all Five Below services (balloons, ear piercings, buy online pickup in store, etc...)
Develop a High Performing Crew
- Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time.
- Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity.
- Inspire accountability by providing training, coaching, and consistent feedback to your team.
- Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
- Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
- Maintain an environment that is safe for your customers and crew.
- Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
- Foster career growth through individual development planning and performance coaching.
- Develop a peer network internally and externally to build strong recruitment and succession planning for your store.
Drive a Consistent Business
- Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing.
- Balance competing priorities with a recognition of what is critical.
- Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability.
- Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies.
- Oversee successful receiving and ensure stocking procedures are properly followed and maintained.
- Ensure the execution of physical inventory and compliance with company data integrity processes.
- Assure that merchandise flow meets company set standards and closely monitor sell through.
- Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
- Ensure compliance with all the Five Below Standard Operating Procedures (SOP).
- Review all corporate communications and prioritizes / plans accordingly.
- Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws.
- Perform other duties as assigned, including services.
The Five Below Way
- Wow our customers : Put the customer first and make a difference in people’s lives.
- Unleash your passion : Check your ego at the door and do what you say you will do.
- Hold the penny hostage : Treat Five Below like your own business, control expenses, and hire talent that will do the same.
- Achieve the Impossible : Set the bar high for self and team and outperform expectations.
- Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.
QUALIFICATIONS
- High School Graduate or equivalent
- Minimum 3 years of management experience preferred.
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure.
Store Manager
Oversee Optimum Retail Store location(s), ensuring that sales, productivity, accuracy, quality, and sales goals are met for all offered products/services by mentoring, coaching, and engaging with employees and customers. Ensures consistent application and enforcement of all Store policies, processes...
Store Manager - Spirit
The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up ...
Store Assistant Manager - Dolce Vita
The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand val...
Store Manager (Bronx)
Will work between multiple stores in the district. United States, with over 3,600 stores nationwide. Work independently on daily tasks as well as cooperate with team members and other stores in the area. Run errands for the facility and travel to other store locations. ...
Assistant Store Manager - Washington St.
Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader. Oversee the store's inventory management procedures. Backed by managerial experience in sales or operations at a complex, customer-focused retailer. ...
Retail Store Manager
The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store's team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and mon...
Full Time Assistant Store Manager (Store 6311)
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including comp...
Assistant Store Manager FT
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is...
Assistant Store Manager FT
Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is...
Assistant Store Leader (Assistant Manager)
Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees. If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Stor...