Customer Service/Inside Sales Representative II
Description :
$2,500 sign-on bonus after the successful completion of 90 days.
To qualify for the sign-on bonus, you must apply directly through SENKO. If you are recruited by any agency, you will not be eligible.
Hybrid work schedule offered with a minimum of Tuesday, Wednesday and Thursday in office.
Responsible for supporting the company's sales goals through great customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties :
Duties and Responsibilities include the following. Other duties may be assigned by Inside Sales Manager or VP of Sales.
- Monitor sales activities
- Understanding of where and how products are used
- Ability to proactively recommend products or alternatives
- Answer incoming sales calls via telephone, written inquiries, and facsimile requests for assigned territory
- Promote and effectively sell company standard products and supplies using established company techniques with approved authorization from Inside Sales Manager
- Clarify and fulfill customer requests / needs by presenting various selections of products and services providing pricing information as requested
- Understand and respond to customer delivery needs by interfacing with internal personnel
- Check and follow up on schedules and lead time for orders and shipments
- Verify inventory quantities for customer orders
- Entering Sales Orders and Purchase Order request forms
- Process all paperwork for orders to include sales contracts, prints and related documentation
- Filing, organizing and maintaining sales tools, customer information, and product information
- Understand and support established Senko policies and procedures as per ISO to provide proper and effective treatment to customers
- Resolve customer concerns in an expeditious and tactful manner; generate customer complaint report following required steps under ISO
- Generate Sales Reports as requested
- Understand and maintain company quality objectives per ISO standards
- Train new sales personnel as requested by Inside Sales Manager
PM19
Requirements : Skills :
Skills :
- Organization
- Multi-tasking
- Microsoft Office skills
- Strong Phone presence
- Detail oriented
- Knowledge of ERP / CRM systems
- Accurate Data Entry
Qualifications :
- High School Diploma or equivalent work experience
- 3-5 years of customer service in a professional office environment and / or inside sales experience
- Data entry and computer software capabilities required
- Technical products background helpful
- Travel to customers and attend tradeshows as needed
Compensation details : 25-27 Hourly Wage
PIea691ceee911-26289-33310075
Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience required
At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. ...
**Entry Level** Customer Services Representative (Benefits)
At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. ...
Lab Customer Service Representative- Mon-Fri 830-5
Lab Customer Service Representative- Mon-Fri 830-5-(3288753). Candidate preferably has experience and skills in at least one of the following areas: customer service related to healthcare and/or clinical lab setting, medical lab assistant and/or phlebotomy experience, call center environment. Strong...
Inside Sales Representative
A well-established manufaturing company recognized for their work in the defense and aerospace industries is seeking an experienced Inside Sales Specialist to support growth for multiple key product lines. As an inside sales specialist, your primary responsibility is to drive new business interests ...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative
Customer Service Representative-(3290198). Reporting to and working under the general direction of the Manager, the Customer Service Representative resolves guarantor/patient account balances. Our goal is to resolve all of the patient’s concerns while maintaining positive relationships with the guar...
Dorchester Loss Prevention Customer Service Associate II
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Greet customers appropri...
Eyewear Customer Service/Sales Advisor
Provide patients with exceptional customer service by understanding and advising the patient’s needs . Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) . Consistently deliver sales plan and office goals through cultivating a...
Admin Assistant / Customer Service Representative - Boston SW, MA
We provide fertilization, weed control and pest management services using superior products and with amazing customer service, which is what keeps our customer coming back year after year!. Interact with customers by phone to answer question, resolve concerns, verify customer information and make sa...
Technical Customer Service Representative
We are currently looking for a Inżynier/Projektant instalacji sanitarnych i grzewczych to join us at Wavin Shared Services in Poznan, Poland . WSS) has been providing accounting, reporting, IT business application, master data, procurement, compliance, internal audit, 2D&3D technical designing servi...