Senior Services Operations Manager

VirtualVocations
Rockford, Illinois, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Senior Services Operations Manager to optimize and manage the operations of their Onboarding, Adoption, Education, and Consulting teams.

Key ResponsibilitiesDrive quarterly initiatives to establish operational rigor and improve billable hoursEstablish reporting packages to provide key insights for Professional Services ManagementReview and improve current process frameworks and align all processes into a singular motionRequired Qualifications5+ years of professional experience3+ years of experience in Customer Success Operations or Revenue Operations at a SaaS company2+ years of Professional Services experienceBachelor's degree or related educational degree or certificates

1 day ago
Related jobs
Amazon.com Services LLC
Rockford, Illinois

The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts. Lead and manage the outbound, inbound, package sortation and ramp opera...

ALTERYX
Illinois, USA, Remote
Remote

Alteryx is actively looking for a Senior UX Research Operations Manager to join our distributed research team. This role reports to the Senior Manager of UX Research. As a key member of the UX Research team, the ideal candidate will oversee and facilitate our teams' best work by improving overall op...

Envision Healthcare
Loves Park, Illinois

We are looking for a seasoned healthcare administrative professional to work as a Senior Practice Manager in Phoenix, AZ! They will be responsible for the effective management of all assigned facilities through deployment of clinical providers, implementation of corporate policies, procedures and in...

Proofpoint
Illinois

As Senior Advanced Analytics Manager you will establish relationships with Sales, Marketing, Sales Operations, Business Systems, and Finance teams to build self-service reports, develop meaningful KPIs, provide actionable findings/insights, and establish automated processes for large-scale data anal...

Oscar Health Insurance
Loves Park, Illinois

We're hiring a Senior Manager, Process Improvement to join our Center of Excellence team. Drive Lean operational and cultural transformation within a production operations space, consulting and guiding leaders towards a growth and continuous improvement mindset. Experience with facilitating, present...

PCI Pharma Services
Rockford, Illinois

The accounting manager will direct a team of 7 people and manage all accounting activities to ensure compliance with generally accepted accounting principles, corporate policies and external audits. Performs other duties and corporate finance projects as assigned by Manager. ...

SS&C Technologies Holdings
Remote - Illinois, US
Remote

Manager, Financial Services Operations. As the Manager, Financial Services Operations, you will be responsible for leading and developing a team of Supervisors in our Core Processing department. Experience in financial services operations, mutual funds and transaction processing preferred. We provid...

CVS Health
Illinois, Work At Home, US
Remote

The Senior Manager, Pharma Services Growth is a critical member of the Trade Strategy team, which is tasked with leveraging CVS Health’s size and scale to create differentiated, one-of-a-kind solutions for pharmaceutical manufacturers that reduce the costs of goods and make pharmaceuticals more acce...

Genworth Financial
Illinois
Remote

Senior Manager, Operations Transaction Quality. The Senior Manager of Operations Transaction Quality is responsible for coordination of key change and improvement initiatives to drive an improved quality culture, effectively influencing leaders all levels across multiple functional areas to drive pr...

Ryder System, Inc.
Rockford, Illinois

This may also be a development position to prepare incumbents for the Senior Operations Manager II, Field Operations Manager, or Quality Assurance Manager roles. As a Senior Operations Manager, you’ll be asked to lead a dynamic team of people and empower others to further develop their careers while...