Customer Service

Hennig
Machesney Park, IL, US
Full-time

Job Description

Job Description

Description :

  • Entering per diem on a weekly basis.
  • Entering and tracking employee hours.
  • Job site cost tracking.
  • Creating quotes and sales orders.
  • Creating S.O.P for the service teams.
  • Assisting with scheduling sites.
  • Booking hotel, flights, and cars for service trips.
  • Importing service documents into system.
  • Assisting with job site coordination.
  • Coordinating Shipments to sites.
  • Reporting to customers status of open / closed issues.
  • Coordinate to ensure pricing, procurement and delivery of equipment, materials, and services.

Requirements :

  • Education : Four yr. degree preferred or 5 yrs. related manufacturing experience.
  • Training : On the job training.
  • Skills : Proficient in Excel, PDF'S, Word, and Windows is desirable.
  • Strong organizational skills, and proficient with verbal and written communications.
  • Experience : ISO 9001 : 2000 Quality Standard, Procedures & Work Instructions, Performance goals and objectives, Continuous Improvement Initiatives.
  • Working Conditions : Limited exposure to moving equipment, fumes, dust, cleaning solvents, and oils.
  • 1 day ago
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