Front Desk Agent (Availability for 7a-3p AND 3P-11P)
Posted March 4, 2022
Driftwood Hospitality Managements company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives.
Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services all with outstanding client service.
Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.*
Why you will enjoy this job
As a Front Desk Agent, you will :
- Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
- Welcome and serve guests in person and over the phone everyday.
- Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.
You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Room Discounts
- Employee Food and Beverage Discounts
EEO : Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
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Detroit Novi Sheraton
238 Room Hotel
21111 Haggerty Road
Novi , MI 48375
Telephone (248) 349-4000
Website
Managed by
Detroit Novi Sheraton
Our Hotel
Situated in Detroit's affluent Novi suburb, the Sheraton Detroit hotel places you in a comfortable setting to accomplish an important business meeting or leisurely social visit.
Our convenient location is just minutes from downtown Detroit and Detroit Metropolitan Airport, as well limitless shopping and dining options.
At the Sheraton Detroit Novi, our mission is to 'Go Beyond' and exceed all your expectations. No matter the occasion, know we're ready to provide a memorable experience from start to finish.
With complimentary wireless internet in our guest rooms, you're certain to be particularly productive and especially relaxed during your visit.
After a long day of meetings or sightseeing, join us in NoVI Craft House for a delicious meal or cool beverage. Our fitness center has the equipment you need to maintain your health and life balance.
Our indoor pool can serve as a peaceful oasis of relaxation or a place the 'kids can be kids.'
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