Asset Living is hiring : Senior Community Manager in Rockwall

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Community Manager Responsibilities

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

• Personnel Management : Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff. Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks. Complete weekly / daily office & maintenance staff schedules and assignments. Deal with performance problems and terminate appropriately when necessary. Promote harmony and quality job performance of staff through support and effective leadership. Ensure staff compliance and consistency with Company policies and procedures.
• Financial Management : Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments. Develop yearly operating budgets / forecasts. Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis. Monitor the timely receipt, reconciliation, and coding of all vendor invoices. Ensure property closeout is completed on time and ownership financial reports are accurate.
• Strategic Leasing Management : Develop yearly marketing plan and utilize marketing strategies & systems. Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing / documentation of leases, and reporting systems are accurate and up to date. Deal with resident complaints, concerns, and requests to ensure resident satisfaction. Develop and implement resident retention programs. Effectively show, lease, and move in prospective residents.
• Administrative & Maintenance Management : Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis. Head emergency team for the property; respond and handle all property emergencies with staff, residents, buildings, etc. Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff. Maintain property appearance and ensure repairs are noted and completed on a timely basis. Plan for and utilize property resources, equipment, and supplies economically. Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.

Education & Experience

Physical Requirements

License & Equipment

Compensation & Benefits

Salary Range : $65 per year to $65 per year

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to : skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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