Retail Store Manager

Overview

Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.

Responsibilities

Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.

Guarantee consistently high standards of customer experience within the Store in accordance with PUMA's Cornerstones and service standards

Responsible for recruitment, training, development and succession of high performing, results driven Associates

Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area / District Manager

Implement, manage and monitor Loss Prevention education, training and awareness programs

Directly responsible for execution and processing of both incoming and outgoing merchandise

Directly responsible for Loss Prevention compliance within store

Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts

Manage and communicate merchandise opportunities to Area or District Manager

Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and / or store closings; travel may be required

Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area / District Manager; travel may be required

Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner

Required to comply with all operational core competencies and key accountabilities

Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Qualifications

Two to four years of management experience in a focused, customer service-oriented retail environment (preferably apparel / footwear) with results driven track record

Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups

Strong interpersonal, communication and motivational skills

Strong organizational and time management skills § Practical experience in Project Management, skills in implementing communications methods and event management

Commercial acumen § Interest in innovation and change

Leadership

PC-skills, MS-Office Knowledge, Lotus Notes, Internet

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

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