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Operations Supervisor

ABM
Redmond, WA,US
$68K a year
Full-time

Pay : $68K / YR+

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit

Responsible for the day-to-day operation and administrative activities at multiple buildings within the district. Leads Project Managers and Supervisors to ensure conformance to contract requirements.

Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned buildings.

Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned buildings.

Essential Duties

  • Coordinate service activities for assigned buildings. Ensure that services are performed as contracted and at the intended profit margins.
  • Control supplies, equipment, and personnel necessary to meet customer specifications.
  • Interact with customers daily to obtain feedback on services and special needs.
  • Troubleshoot potential problems and concerns.
  • Manage the company’s quality control monitoring and safety programs at the assigned buildings.
  • Conduct quality of service inspections at assigned buildings.
  • Attend ABM training workshops when scheduled.
  • Develop operational improvement plans and implements process changes within assigned buildings.
  • Attempt to increase revenue by ensuring that Project Managers and Supervisors are looking for ways to provide additional or periodic services to the customers.
  • Ensure compliance with company policies and procedures and all federal, state and local government regulations.
  • Ensure that all paperwork, including terminations, labor variance action plans, and operational models is complete and accurate and is submitted to the district / hub in a timely manner.
  • Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
  • Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
  • Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.
  • Manages and provides leadership to Project Managers, Supervisors, and Lead personnel assigned to the buildings.
  • Responsible for the overall direction, coordination, and evaluation of personnel within the assigned buildings.
  • Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
  • Responsible for directing work; appraising performance; rewarding and disciplining subordinates; addressing complaints, resolving problems, and terminating employees.
  • Perform other duties as assigned - Job duties may be modified at any time.

Minimum Requirements

  • An associate degree required
  • Must have a minimum of two (2) years of supervisory experience in a service / customer-oriented environment
  • Experience in cost estimating / pricing work required
  • Must have working knowledge of OSHA safety regulations and chemical handling / storage procedures.
  • Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.

Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.

Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement

  • Depending on your work status and location, you may have access to some of these offerings.
  • 30+ days ago
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