Information Technology Internship (Help Desk) - Summer 2025

Description

Applications for this internship are open through October 25th, 2024. We plan to conduct interviews once applications close.

All about us

You likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care.

It's a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environment

This opportunity is eligible for a hybrid work arrangement based out of our Fargo, North Dakota office location. We empower our employees to find a work style that is best for them.

Learn more at Life at Blue BCBSND .

The BCBSND Summer Internship program runs from Monday, May 19

2025 through Friday, August 8

2025 and is paid full-time.

Pay information

• The estimated pay range for this role is $15.00 - $20.00 / hour. Offers to top candidates are based on various factors such as previous experience and level of education completed.
• Pay Level : 014

A day in the life

The Intern position is a formal training / development position with specific responsibilities within a defined functional area.

Each intern has an individual work plan outlining specific duties and projects for the duration of the internship as well as overall goals for the internship period.

A designated mentor will provide supervision, guidance and support.

Your responsibilities will include

• Job responsibilities are outlined in an individual work plan for each intern position; however, assignments will generally include the following types of job duties :
• Submits completed project request forms and communicates the plan to the team for execution.
• Provides clear, concise, and complete information to stakeholders.
• Monitors status and inform appropriate stakeholders of expected deadlines and workloads.
• Supports internal business areas in understanding their communication needs, providing recommendations based on communications best practices and an optimal customer experience.
• Designing / altering / preparing materials for print, web, social media and events.
• Verifying the accuracy of information, reconciling data and identifying inconsistencies.
• Preparing draft presentation material.
• Creating content or preparing informational material for internal or external clients.
• Assisting in or resolving client issues of a standard nature.
• Participating in training activities.
• Demonstrates professional workplace behaviors, is punctual and presents an appropriate appearance. Respects company policies and demonstrates ethical conduct.

What you need to succeed

• Currently completing post-secondary studies in a specified field or a recent graduate with a degree in Information Technology, Computer Science or a related field.
• Possesses strong written and verbal communication skills.
• Organized and attentive to detail.
• Ability to take initiative in a team environment.
• Collaborates with team members, mentors, and leaders within the organization.
• Coachable with a highly motivated work ethic.
• Basic Microsoft Office skills.

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Benefits and perks

• Encouraged paid time off including paid holidays.
• 4 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
• Employee recognition, community initiative events and yearly company outings.
• Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
• 401k eligibility.

Equal opportunity employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email [email protected] .

This job posting will be closed 10 / 24 / 2024 at 8 : 00 a.m. (CT). No further applications will be considered.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)