Job Description
Job Description
TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers.
You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated.
Job Duties :
- Perform face-to-face quality sales at various field locations, and the retail store
- Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP)
- Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers.
- Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions
- Process top-up payments, devices, and accessory purchases
- Follow proper cash handling procedures and accurate cash reporting
- Available to work flexible hours including evenings, weekends, and holidays
- Help maintain presentable field set-ups by displaying all products
- Assist in keeping track of physical inventory and providing daily reports of sales activity
- Achieve and exceed monthly individual sales goals
- Complete special projects and perform other duties as assigned by manager
- Handle and resolve customer service issues
- Other duties as assigned
- MUST BE AVAILABLE TO WORK WEEKENDS
Required Qualifications :
- Education Level : High School Diploma, GED
- 1 - 2 years of face-to-face customer service
- Basic computer knowledge and basic knowledge of using a tablet
- Dependable transportation
- Excellent communication skills (verbal and written)
Preferred Qualifications :
- 1 - 2 years' sales experience
- Fully Bilingual (Spanish / English)
- Telecommunications background
- Works well under pressure within a competitive team environment
- Retail, sales or other customer service-related experiences
Physical Job Demands :
- Primarily work outdoor / field locations
- Ability to stand / sit for long periods of time
- Ability to travel to field locations assigned.
- Ability to set-up and transport field sales materials : table / tent / posters / inventory / etc.
- Work outdoors for special events
- Must be able to type on a computer keyboard or tablet
- Must be able to lift / move 30 pounds
- Must be able to drive a vehicle
- Must be able to stand for long periods Benefits :
- 401(k)
- 401(k)
- 401(k) matching
- Medical insurance, including PPO & HSA
- Dental insurance
- Vision insurance
- Flexible Spending Account(s)
- Free Life & Long-Term Disability Insurance
- Free Identity Theft Protection & Travel Assistance
- Access to corporate discount program
- Flexible schedule
- Paid time off (sick, bereavement, and Flex PTO)
- Parental leave
30+ days ago