The Administrative Assistant position includes maintaining positive relationships with caregivers, clients, and office team members.
The Administrative Assistant position is the initial contact for callers and responsible for making callers feel welcome and assisting with any questions or needs they might have.
The Administrative Assistant will be responsible for helping as needed in areas of office organization and cleanliness, intake, scheduling, and quality.
Qualifications :
- Knowledge of scheduling and on-call procedures (preferred)
- Customer service skills and positive phone etiquette experience
- Proficiency in computer skills (Google Suite, Excel, Power Point, etc)
- Well-honed time management skills
- Exemplary communication skills, both verbal and written
Administrative Assistant Benefits :
- Competitive pay.
- Paid earned vacation.
- Major medical insurance, dental and vision insurance
- Paid training
- Opportunity for upward mobility within the company
Administrative Assistant Responsibilities :
Operates multi-line phone system to receive and direct incoming calls. Obtains caller’s name and purpose of call
Directs caller, records name, time of call and nature of call in online software
May answer basic questions for caregiver applicants or prospective new clients
May participate in the on-call rotation, answering after-hours calls
Greets visitors and directs them to the appropriate individual
Assists with any filing duties and a variety of other clerical duties as necessary
Types email correspondence, reports and other documents as necessary
Inventories, organizes and stores all office supplies
Assists in setting up for employee orientation and training
Administrative Assistant Requirements :
- Experience One year office Administrative Assistant experience
- Education Associate's degree preferred
- Skills Leadership skills, human relations abilities, customer satisfaction skills, and organizational skills, time management skills
- Characteristics This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.
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