Case Manager, Rugged Cross Supportive Housing

Reports To : Program Manager

Program Manager

Location : 12 Patchen Avenue, Brooklyn, NY 11221

What The Case Manager Does :

• Review all documentation establishing clients’ eligibility for program and make file copies.
• Create and maintain client files.
• Conduct initial intake and assessment of clients and clients’ families’ needs and periodic re-assessments.
• In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals.
• Assist clients in attaining their goals by identifying and locating community resources for clients and by making referrals to appropriate services both within and outside CAMBA.
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in this process.
• Monitor clients’ progress toward their goals via regularly scheduled telephone contact and / or face-to-face visits, and document via progress notes.
• Participate in case conferences.
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Provide all required information for weekly / monthly / quarterly / annual reports.
• May recommend closing of cases in which clients have : (a) achieved primary goals and have maintained stability for a period of months;

or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.

g. moved out of building).

• May act as client liaison / client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
• May schedule appointments for client with referral organizations.
• May escort clients to appointments (educational, medical, social service, etc.)
• May assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
• May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
• May evaluate actual living conditions of clients through home visits.
• May prepare marketing materials for the program.
• May prescreen clients over the telephone for eligibility and may schedule intake appointments.
• May input client data and client progress information into automated database.

Minimum Education / Experience Required :

Bachelor’s degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and / or equivalent experience.

Other Requirements :

Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Compensation : $40,000-$45,000 annually

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.

This includes but is not limited to experience, education, budget and / or program size, internal equity, skills and other factors that may be required for the position and organization.

Status : Full-time (35 hours per week)

Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply.

We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.