Product Insights and Reporting, Consultant

Overview

Your Role

The Transformation team improving the lives of those we serve by simplifying, automating and digitizing end-to-end operational processes. The Product Insights & Reporting, Consultant will report to the Director, Transformation. In this role you will partner with operational business partners to understand, document, analyze, and improve value delivery through automation and enterprise available AI tools. This role requires a broad skillset to understand processes, data, challenges, change management, power platform, and a passion for building prototypes and automation that improves experience and efficiency by eliminating manual tasks.

Your Knowledge and Experience

Qualifications

• Requires a bachelor's degree or equivalent experience
• Requires at least 7 years of prior relevant experience
• Requires experience leading BPM / continuous improvement activities from ideation through execution
• Six Sigma green belt from either Six Sigma or LEAN preferred
• Requires Design Thinking, Process mapping, facilitation tools, skills,
• Requires Business case development and experience tracking benefits realization
• Requires AI knowledge and / or deployment experience
• Familiarity with JIRA and ScaledAgile SAFE practices a plus
• Experience with Power BI and Power App is a plus

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