Senior Associate, Tax Credit Operations (New Market Tax Credit and Alternative Energy)

2151 Hawkins St (46004), United States of America, Charlotte, North CarolinaSenior Associate, Tax Credit Operations (New Market Tax Credit and Alternative Energy)

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC, Plano, TX or Richmond, VA.

Tax Credit Operations supports the Capital Markets line of business in the Commercial Bank division of Capital One. It consists of a portfolio of tax credit investment products including New Market Tax Credits and Alternative Energy Tax Credits.

As a Senior Associate on the Tax Credit Operations team, you will develop expertise in areas such as : closing, booking, funding, servicing and account reconciliation.

Responsibilities :

Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit and Alternative Energy Tax Credit loans and investments.

Process loan and equity requests (draw downs, pay downs, interest payments); interest and exchange rate fixing, manual interest and fee calculations, as well as, billing and liquidations

Work closely with respective business units and other internal partners to align needs and provide support as needed

Perform manual loan tracking enhancements, cash breaks analysis, reconciliations of interest fees and letters of credit, and comprehensive testing of system enhancements

Review of, and extraction from, legal documents for compliance, interpretation and operational viability

Develop, design, and implement inter-departmental controls, risk-reducing processes

Serve as liaison for both borrowers, lenders and investors by responding, resolving, and expediting inquiries, discrepancies, and special requests

Prepare and submit periodic (daily and above) departmental and team reports and metrics

Establish and maintain Customer Satisfaction through positive and constructive client relations

Lead team projects and process improvement initiatives with Team Lead support

Become a product, operations, and overall subject matter expert in the Tax Credit industry

Role Expectations :

Delivering quality project work and process efficiencies on a consistent basis

Ability to prioritize workflow and manage multiple assignments or deliverables at once

Ability to operate and excel in a team environment while maintaining professionalism and respect for team members and Capital One associates

Proactively identify team needs, gain buy-in from team members, and implement efficiencies

On-time and accurate execution of workflow

Associate should be comfortable organizing, preparing, and executing ad-hoc presentations for team members and stakeholders

Associate should be motivated to learn complexities of Tax Credit products as well as demonstrate an understanding of the products and processes supported by team to both immediate team members & partner groups

Associate should possess excellent communication and interpersonal skills in order to interact effectively with Internal and External stakeholders

Highly motivated professional, possessing strong analytical thinking, problem-solving skills, and attention to detail

Associate should possess and be willing to contribute to the development of financial industry Skills of the Future which include but are not limited to :

Tech Fluency - Candidate has a desire to understand top-level technology trends and the possibilities these trends offer their team and their LOB

Design Mindset - Candidate doesn’t just optimize, he or she challenges assumptions and constraints with the process

Workload Management - Candidate gathers information from a broad range of sources to make the best decisions and work efficiently

Adaptive Thinking - Candidate can consider different viewpoints that conflict with their natural bias

Work from Home Technology Requirements :

A secure home office environment that is free from background noise and distractions

Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered.

Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US.

If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements :

Candidates must live within approximately 50 miles of one of the hub locations based in 28203, 75024 or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice.

Basic Qualifications :

High School Diploma, GED, or equivalent certification

At least 3 years of experience in banking operations

Preferred Qualifications :

Bachelor’s Degree or Military experience

3+ years of experience in Commercial Loan Servicing or Commercial Loan Operations

1+ years of experience using ACBS

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

CommOps

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

• Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
• San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act;

and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.