About Us
Waste Harmonics is a managed service provider in the waste industry located in Victor, NY. We provide a comprehensive outsourced waste management consolidation service for companies and corporations with up to 5,000+ locations.
We work with diverse business clients across the United States and several Canadian provinces to deliver cost savings and complete consolidation of invoicing, as well as proven recycling and sustainability strategies.
Our Mission : We provide companies with waste and recycling management that can only come from industry-leading customer service, innovative technology, and a total commitment to transparent and collaborative partnerships.
Our Motto : Acknowledge. Respond. Follow-up. It's what we do!
Exciting News : Waste Harmonics and Keter Environmental Services have united to create a powerful force in environmental solutions.
Join our dynamic team to be a part of this new era in sustainability.
Visit https : / / wasteharmonics.com / for more information.
Comprehensive Benefits Package
- Medical Insurance - The high deductible option is 100% paid by the company for employees and dependents
- Health Savings Accounts (HSA) with generous company contributions
- Dental Insurance - The company pays 100% for employees and dependents
- Holidays - Six paid days; Two paid floating days
- Paid Time Off - Immediately upon hire, employees start to accrue 15 days
- 401(k) Retirement Savings with Company Match; Immediate Vesting
- Short & Long Term Disability Insurance / Term Life Insurance - The company pays 100% of the premium
- Employee Assistance Program (EAP)
- Free lunch - Every Tuesday and Thursday, the company brings in a variety of lunch options for employees
Overview :
This is an in-person position 5 days a week in our Victor, NY office. The primary responsibilities of the Customer Service Representative I include scheduling permanent and temporary service for commercial customers, researching and resolving service problems, and coordinating schedules with vendors.
Other duties may include assisting with special projects, resolution of billing discrepancies with vendors, and other tasks as assigned.
Customer Service Duties include :
- Provide excellent service to every customer, via telephone and email
- Schedule service requests
- Maintain accurate and detailed records
- Communicate with customers and vendors in a professional and respectful manner
- Work with vendors to ensure proper service levels are established and maintained
- Display a willingness to learn and grow professionally
Experience :
- Previous customer service experience is required; waste industry experience is a plus
- The ideal candidate will have excellent verbal and written communication skills
- Be self-motivated and able to work independently, and be organized and flexible
- Persistent follow-up skills are essential
- Must be PC proficient, including database management, email, and internet-based systems.
- Associates degree or equivalent experience preferred
Compensation details : 20-20 Yearly Salary
PI143e21d4521d-30511-35614076
Customer Service Representative
The primary responsibilities of the Customer Service Representative I include scheduling permanent and temporary service for commercial customers, researching and resolving service problems, and coordinating schedules with vendors. We provide companies with waste and recycling management that can on...
Part Time Customer Service Representative $16 hourly
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution ti...
Recovery Representative/Customer Service
Provides quality customer service to internal/external customers while mitigating risk to the company. Experience in Customer Service, Microsoft Word Excel and Access knowledge is preferred. Educates clients branches product areas on the resolution process and provides alternate service options when...
Customer Service Representative (Rochester, NY)
Description & Requirements Maximus is currently hiring a Customer Service Representatives to join our growing team. Aid customers in accessing services aligning with program objectives, including educational/vocational training, medical support, childcare, transportation, mental health services...
Customer Service Representative, Rochester, NY
Previous customer service and sales experience. Conduct professional telephone conversations to service existing accounts in a high call. Gain customer trust and respect by establishing and maintaining effective relationships. ...
Customer Service Representative
Customer Service Representative Job Duties:. Strong Customer Service experience. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; fo...
Customer Service Representative
Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedu...
Customer Service Representative (CSR)
Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client You will be successful if you… Have ...
Customer Service Representative Rochester, NY
Customer Service Representative. Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being...
Customer Service Representative
Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail. Assist customers inside and outside a U-Haul center with U-Haul products and services. ...