HVAC Service Technician III

Job Description

Job Description

We are a premier provider of commercial and industrial HVAC, building controls, electrical, and plumbing services, serving clients such as distribution centers, industrial plants, universities, airports, and healthcare facilities. With a team of approximately 700 employees across multiple states, we are committed to delivering exceptional service and fostering lasting partnerships. Our mission is to set the industry standard for quality while promoting growth, teamwork, and employee success.

We believe when YOU succeed, we all succeed. Join a team that values your expertise and invests in your career as a top-tier HVAC professional.

Benefits Overview

We prioritize employee well-being and success with :

Competitive Pay : Starting at $29 / hr, paid weekly.

Healthcare : Medical, dental, vision, free telehealth, and more.

Financial Security : 401(k) with 5% match, life insurance, short / long-term disability.

Time Off : Up to 4 weeks PTO, 9 paid holidays, plus Veterans Day for veterans.

Career Growth : Company-sponsored training and advancement programs.

Referral Bonus : $2,500 per referral.

Perks : Company vehicle / allowance, phone allowance, uniforms, work boot / pants allowances.

Position Overview

We seek an experienced HVAC Service Technician III for our Asheville, NC team. Candidates must have 7+ years of commercial HVAC experience, an active EPA Certification, and advanced problem-solving skills. This role involves diagnosing, repairing, and maintaining complex HVAC systems, including boilers, chillers, and VRF systems, while delivering elite customer service.

Job Responsibilities

Diagnose and repair issues in HVAC, refrigeration, and food service equipment (15 tons+), ensuring no callbacks.

Service, troubleshoot, and repair complex systems, including boilers, chillers, VFDs, VRFs, and chilled water systems.

Perform maintenance, repairs, and replacements on mini-splits and smaller RTUs (15 tons or less).

Manage large preventative maintenance contracts (5+ units).

Communicate with dispatch and account managers for job completion and client updates.

Provide exceptional customer service, clearly explaining issues and resolutions.

Accountabilities

Pursue advanced skill development through company training programs.

Deliver elite customer service to ensure client satisfaction.

Uphold safety standards, including OSHA compliance and PPE use.

Organizational Alignment

Reports to the local Project Manager, collaborating with the service team and clients.

Qualifications

Required :

Valid driver's license with acceptable record.

Active EPA Certification.

7+ years in commercial HVAC settings.

Ability to pass pre-employment screening.

Preferred :

OSHA 10 & 30 certifications.

Manufacturer certifications.

Experience with boilers, chillers, VFDs, VRFs, or chilled water systems.

Behavioral Profile

Language Skills : Read / comprehend instructions, write correspondence, communicate clearly with clients and account managers, mentor junior technicians.

Mathematical Skills : Perform calculations for diagnostics / installations (rates, ratios, percentages).