Senior IT Manager

Job Description

Job Description

Key Areas of Responsibility (Answerable for the following end results)

• Develops and establishes policies and objectives consistent with those of the organization to ensure efficient operation of individual departments.
• Develop and Oversee implementation of Cyber Security and Disaster Recovery policies and procedures.
• Develop annual business continuity plan ensuring redundant capacity for off catastrophic variables.
• Manage corporate systems infrastructure operations, in tandem with Corporate Purchasing governance, which includes vendor selection, installation and configuration of new servers / systems, ensuring backup and recovery strategies, and purchasing hardware and software.
• Consults and coordinates with company officials on matters of policy, interdivisional interaction, and capital improvement issues related to Information Technology.
• Collaborates with departments and administration to establish goals and priorities for technology solutions to meet company needs.
• Develops departmental budget, plans, and recommendations for technology development and deployment at the company.
• Oversee IT aspect of any audits (IATF, ISO, SOC, Customer’s IT Risk / DR Assessments, Emotiv’s 3rd Party IT Security Assessment / PEN Test, etc)
• Submits IT costs for new business opportunities.
• Utilizes a servant leadership model while managing colleagues in the department while working to ensure personal development.
• Create an open environment for opinion and diversity of thought to cultivate the best possible solutions to opportunities presented by the business.
• Manages departmental operations, equipment, and colleagues through day to day activities.
• Manages IT equipment warranty plans.
• Manages the accounts and service contracts for all leased equipment.
• Manages wireless telecommunications accounts.
• Manages software licensing contracts and accounts.
• Maintains backups to disk and cloud.
• Manages VMWare environment.
• Manages IT Networking (WAN, LAN, Internet, switches, WAPs, and Firewalls).
• Evaluates new and innovative technologies to determine how these can benefit the organization.
• Recommends and participates in the development of company policies and procedures; may serve on company planning and policy-making committees.
• Maintains a broad knowledge of state-of-the-art technology, equipment, and / or systems.
• Provides 2nd level support for all I.T. and telecommunications issues with corporate staff. Provides 3rd level support for all I.T. and telecommunications issues with plant staff.
• Conducts growth analysis and capacity planning and develops capital and operating budget recommendations.
• Documents all activities as required.
• Adhere to all company guidelines for Emergency Evacuation to ensure employee safety.
• Any additional responsibility deemed necessary by management.

Limits of Authority

Basic Education, Experience and Skills Required

Internal Training (Minimum Requirements)

Environmental Mission Statement

Process 17 – Information Technology

BOS Overview

Health, Safety and Physical Demand Requirements

Risks Associated with Job Function

Travel Requirements