Memory Care Health Services Director

Description

We currently have an opening for a Health Services Director for our Memory Care. Monday - Friday and on call. $1000 sign on bonus!

Duties : The Health Services Director assures that the physical, mental, emotional and spiritual needs of residents are met by selecting, leading and training quality care staff.

Assures all state and federal regulations and care standards are met. Provides excellent customer service to residents, families, staff, visitors, and vendors.

• Recruits, screens, and selects care staff that are compassionate and desire to assist the elderly and disabled.
• Staffs the care unit(s) in a cost efficient manner while assuring a high standard of care is provided.
• Leads the staff by providing expectations of performance and following up to assure the expectations are met. Appraises the performance of care staff and personally reviews strengths, goals, and areas for improvement with them.
• Provides training to staff that encourages team performance, instructs them on technical and medical issues and policies and procedures.
• Monitors and assists with personal care of residents, including but not limited to bathing, dressing, oral hygiene, and shaving, toileting, ambulating and transferring.
• Assesses potential and current residents to ensure appropriate placement for their current level of care.
• Maintains current knowledge and implements policies and procedures in compliance with state and federal regulations.
• Forms and maintains a positive and informative relationship with residents and their families.
• Meets with families and residents to provide information and answer questions regarding residents care.
• Monitors all clinical records to assure accurate, current and complete information in accordance with state and federal regulations.
• Is the clinical leader when meeting with State Regulatory Agencies. Assists Executive Director in development of Plans of Correction for clinical deficiencies as needed.
• Maintains and is responsible for the budget of the resident care unit(s). Assures supplies, staff and equipment meet budgeted allocations.
• Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Is a positive role model for resident care staff.
• Represents the community in marketing and provides tours of the facility that show how the potential residents needs may be met.
• Maintains confidentiality of residents personal information in and out of the community and protects and supports residents rights.
• Communicates with residents, families, visitors and employees in a positive manner using excellent customer service skills.
• Demonstrates a SERVANT heart and attitude by following our Mission Statement.

Managerial Breadth / Scope of Job : Provides direct supervisor of all direct care staff. May assume supervision of facility in administrators absence as required and requested.

Qualifications

Knowledge / Skills / Abilities

• Possess excellent communication and interpersonal skills.
• Ability to work in a stressful, sometimes demanding environment.
• Knowledgeable of state and federal regulations for assisted living facilities.
• Ability to teach and train resident care staff.
• Ability to schedule staff and cover shifts as needed.
• Ability to formulate and write policies and procedures.
• Ability and skills to lead others and foster an environment that is receptive to change for improvement of quality resident care.
• Possess excellent time management and prioritization skills.
• Possess a current valid drivers license with safe driving record.
• Knowledgeable of conflict resolution techniques and the skills to implement.

Education / Experience

• Education and Licensure : Current R.N. or LPN license.
• Experience : Proven, positive leadership experience in a geriatric care environment.

Working Environment / Physical Requirements : Environment includes residents who may have memory problems, incontinence, and need assistance with ambulation.

Position may require some strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and / or up to 50 pounds frequently.