Counter Team Members - Tatte National Landing
Job Description
Job Description
We are looking for counter Team members to help us open our National Landing cafe! . Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace.
We expect our front of house team members to :
- Engaging, warm, and welcoming communication skills and presence
- Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
- Have a desire to help where needed and work as part of a team
- Live from Tatte’s core values and help Tatte deliver on its mission
- Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons / evenings
Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant / cafe)
Summary of Counter Team Members’ Primary Responsibilities
- Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
- Determine guests' needs by asking questions and sharing product knowledge
- Has comprehensive knowledge of all Tatte products
- Takes guests’ orders using our point-of-sale system / register
- Executes all Tatte product and packaging standards
- Delivers coffee beverages and food to guests
- Maintains clean and well-stocked café stations
- Actively maintains and supports café cleanliness and visual / brand standards
- Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
- Other duties as assigned
Our Benefits and Perks
- Competitive pay (counters start at $12.25 / hr plus tips, -typically team members make $18-$22 / hr+ including tips)
- 401(k) (with a vesting match)
- Health, dental and vision insurance for full-time team members
- Vacation time (after 1 year of full-time service)
- Free employee assistance program services
- Flexible schedule with no late nights
- Internal English and Spanish classes
- Free drinks and generously discounted meals
- Exciting potential for growth
Essential Functions / Working Conditions for FOH Positions
- Strong communication skills to warmly engage with all guests and team members
- Ability to work in a fast-paced environment
- Able to grasp and reach overhead
- Must be able to lift, move, and carry 50+lbs
- Must be able to work 8+ hours a day on feet
Join us on our journey to create something special!
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