Job Description
Job Description
Customer Service & Appointment Coordinator / Service BDC - Ford of Boerne
Ford of Boerne is looking for a Customer Service Representative with excellent communication skills to join our growing team.
This position must provide telephone and email support by scheduling appointments for customers or connecting them to the appropriate person who might be able to assist.
We are looking for someone who is self-motivated and works well in a team-based setting. If you have an interest in the automotive industry and have a strong desire to help others then this is the job for you!
Job Responsibilities
- Receive inbound service phone calls and schedule appointments, provide information, or connect customer with appropriate person or department
- Contact customers to confirm or reschedule appointments
- Complete outbound courtesy calls on behalf of service department
- Schedule and coordinate Valet Service appointments
- Actively respond to all online service lead platforms
- Perform administrative duties, as assigned
- Assist with greeting customers and checking in vehicles on the service drive
Qualifications
- Customer service : 3 years (Preferred)
- Energetic phone skills
- Strong computer and organizational skills
- Automotive experience (Preferred)
- Strong work ethic and a team player
- Must be able to work Saturday’s
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including :
- Health, Dental, Vision Insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- 401K
- Employee Vehicle Purchase Program
About Our Dealership
If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.
We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit".
Thanks for considering us in your employment endeavors!
Join our team today!
Body Shop Tech
Toyota of Boerne is a company of people first. Vic Vaughan- Toyota of Boerne. Vic Vaughan Toyota of Boerne is. Body Shop! We are looking for experienced technicians that would like a new start with our award-winning team at Toyota of Boerne. ...
Automotive Service Advisor / Writer - Ford of Boerne
Ford of Boerne has been awarded the Ford President's Award the last 4 years in a row! This award is selectively presented to Ford dealerships that demonstrate the highest level of customer service. Service Advisor – Ford of Boerne . We need a Service Advisor who is an expert in the art and scie...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. Receive $300 bonus for 5 days of training¹. As a CSR, you'll play a ...
Automotive / Car Sales Consultant - Ford of Boerne
Ford of Boerne is locally owned and operated! This means that our sense of commitment and accountability to our employees and customers is paramount. Our dealership has been awarded Ford's Prestigious President's Award the last 4 years in a row! This award is selectively presented to dealerships tha...
Operating Room RN Clinical Nurse Coordinator
Methodist ASC of Boerne, offers a total rewards package that supports the health, life, career and retirement of our colleagues. Participates in the ongoing assessment of the quality of patient care services provided in the unit, in collaboration with other members of the management team. Plan with ...
Parts Counter Sales (Automotive) - Ford of Boerne
Parts Counterperson (Automotive) – Ford of Boerne. Start your CAREER journey, at Ford of Boerne! We need a reliable, professional parts counterperson to purchase, sell, store and issue parts within our busy dealership. Three years of dealership warehouse experience and/or training;&nb...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. Receive $300 bonus for 5 days of training¹. As a CSR, you'll play a ...
Customer Service Assistant Driver Eligible PT- Parks
Under general directionprovides customer service by greeting customers, answering multi-linetelephone, taking messages and responding to customer inquiries. Abilityto provide customer service by accessing patron information, receiving money,and assisting with customer inquiries regarding programming...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Lead Generation (the action or process of identifying and cultivating potential customers for a business products or services). To be successful i...
Body Shop Tech
Toyota of Boerne is a company of people first. Vic Vaughan- Toyota of Boerne . Vic Vaughan Toyota of Boerne is . Body Shop! We are looking for experienced technicians that would like a new start with our award-winning team at Toyota of Boerne. ...