Automotive General ManagerStress Free Auto Care • Concord, CA, US
Automotive General Manager
Stress Free Auto Care • Concord, CA, US
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job_description.job_card.job_descriptionOversee all aspects of daily operations, including scheduling, workflow management, and quality control. Ensure efficient use of resources and high standards of service delivery. Implement and enforce safety protocols and industry regulations. Foster a positive work environment by providing ongoing coaching opportunities. Uphold a customer-centric approach by ensuring prompt and courteous service. Address customer concerns and feedback on Yelp & Google Reviews with a focus on resolution. Maintain strong relationships with customers to enhance loyalty and satisfaction. Stay updated with industry trends, technological advancements, and related markets. Maintain accurate records of operations, financial transactions, and employee activities. Prepare regular reports for management regarding shop performance and key metrics. Ensure compliance with all legal and regulatory requirements. Proven experience as a General Manager or similar role in an auto repair shop. Efficient in Digital Visual Inspections and procedures Experience with Autoflow or similar platform is preferred but not required Strong leadership and managerial skills with the ability to motivate a team. Solid knowledge of automotive systems, repair techniques, and industry standards. Understanding of financial management and budgeting. Ability to multitask, prioritize, and manage time effectively. Degree in Business Administration, Automotive Technology or a related field Occasionally lift and / or move over 50 pounds Ability to work with tools lifted above head level Work in tight spaces as dictated by the vehicle's needed repair Dexterity to efficiently use hand-tools Walk / stand for the majority of the workday Drive manual transmission vehicles Maintain a brisk work pace in a high-volume environment Efficiently navigate a computer
Job Overview
Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
- PTO / Sick & (6) Annual Paid Holidays
- 401(k) Matching
- Employee Discount - Service & Parts
- Equipment / Toolbox Relocation Assistance
- Employee Referral Program
- This position is available to start ASAP. Apply today!
Responsibilities
Qualifications
Physical Requirements
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Automotive General Manager • Concord, CA, US
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