Job Title : Administrative Services Assistant
Location : Nashville, Tennessee (Hybrid)
Duration : 12+ Months (Contract)
Hybrid Job
Job Description :
Job Overview : Join our dynamic team as an Administrative Services Assistant of Compliance (aka Compliance Coordinator), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee.
This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.
Responsibilities :
- Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
- Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
- Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
- Perform quality assurance checks to maintain high standards in training delivery and documentation.
- Act as an executive assistant to the Director of Training and Executive Director, managing schedules, communications, and other critical administrative tasks.
- Monitor and report on staff development, including tracking hours of self-development activities.
- Produce detailed reports and analyses related to training compliance and effectiveness.
- Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
- Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
Qualifications :
- Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
- Proven experience in data analysis, project management, and administrative support.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Excellent organizational and time management skills to meet strict deadlines.
- Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
- Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.
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