Banquet Server - Holiday Inn, Midland

Holiday Inn Midland is a fast-paced, high-energy workplace, with endless opportunities for advancement.  Come join the best team in the Hospitality Industry!

• Position can be used as an internship
• Shifts :
• Vary
• Wage :   $12.50 plus commission Benefits Include : Hotel and restaurant discounts Earned Paid Time Off for ALL Team Members Insurance (health, vision, dental, life) for full time Team Members Flexible schedules (dependent on position) Holiday Pay 8 hours of paid volunteer time per year (must be accredited) Advancement opportunities 100% paid maternity / paternity or adoption leave for those who qualify for FMLA Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary Responsible for meeting and exceeding the expectations of all guests.  The Banquet Server is responsible for assisting in service, set up, and clean-up of all banquet functions.  This is a fast paced position that will involve constant customer interaction, while following local health department standards, Suburban Inns’ Core Values, and IHG standards (standards are available online at IHGmerlin.com), as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner.  Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Maintain knowledge of event menu items and their contents, as well as appropriate table settings and service ware and the correct preparation and garnishing methods Ability to follow directions from banquet event orders Responsible for set up, service, maintenance, and break down of banquet rooms Ability to carry large and heavy trays on a continuous basis throughout a shift Report needed repairs of unsafe conditions to supervisor Respond quickly to requests from guests, supervisors, or management in a timely, friendly, and efficient manner Practice “clean as you go” techniques of service; keeping all banquet areas clean, neat, and supplied at all times Maintain security of equipment, keys, and supplies issued each day Exhibit regular and recurrent attendance records Other duties as requested by management Position Requirements Minimum Knowledge :

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