Lobby Ambassador - Hilton Fort Lauderdale Beach Resort

Job Description - Lobby Ambassador - Hilton Fort Lauderdale Beach Resort (HOT0B1G1)

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Job Number : HOT0B1G1

The Hilton Fort Lauderdale Beach Resort is three miles away from Las Olas Boulevard's vibrant restaurants and shops, with Fort Lauderdale Airport less than seven miles away.

Shift Pattern : Rotating morning and afternoon shifts throughout the week.

Pay Rate : $15.00 per hour

What are the benefits of working for Hilton?

• Go Hilton travel program : 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement
• Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Lobby Ambassador, you would be responsible for greeting guests, distributing valet tickets, ensuring appropriate and efficient traffic flow, and maintaining the appearance of the front drive and entry.

Lobby Ambassador Team Members serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :

• Calm, efficient, and organized with great attention to detail
• Excellent personal presentation and communication skills
• A passion for delivering exceptional levels of Guest service
• Ability to multi-task while maintaining a positive attitude when working with a VIP Guest
• Computer literate and able to navigate through Company systems
• Professional manner with an emphasis on hospitality and guest service
• Guest relations experience in the hotel, leisure, and / or entertainment sectors
• Proven ability to listen and respond to demanding Guest needs

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success.

This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes :

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!

Job : Guest Services, Operations, and Front Office

J-18808-Ljbffr