We have 20 immediate Full Time / Direct hire roles with my Direct & relationship Client wherein client is actively interviewing and it's a pretty quick fill.
Below is the JD, please do have a look at it and let me know about your thoughts.
Job Titles : Field Service Technician
Location : San Antonio TX (Hybrid)
Duration : Full Time
Role Summary :
Technicians will be supporting large Data Centers in the San Antonio, TX area working on 3 Phase / 480 Volt battery backup cabinets with preventative maintenance, troubleshooting and emergency calls.
He / She will likely be supporting the San Antonio area only but will be required to travel to other sites as needed.
- Perform service support activities, troubleshoot and repair single and three phase uninterruptible power supplies and peripherals to internal and external customers.
- Schedule technical sales or service support for customers including emergency service calls.
Responsibilities :
- Perform on-site customer service of power quality products including start-up service, preventative and remedial maintenance field modification, and testing.
- Provide technical support to internal and external customers, including third party service organizations and end users.
- Inspect, test, and document failed products, components, and systems, prior to their return to the factory to determine defects and / or operational status.
- Schedule and provide emergency technical support and field service on an on-call basis.
- Identify, evaluate, and repair routine product failures. Identify and escalate non routine product failures to Supervisor.
- Recommend service product offerings to customers based on customer preferences and for the long-term maintenance of the capital investment (e.
g., recommend battery upgrades).
- Troubleshoot malfunctions to a board level in an UPS system with minimal guidance.
- Maintain service records and documentation of services provided. Develop and deliver detailed documentation on the analysis of issues associated with the repair or inspection of UPS and / or energy storage equipment.
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