Restaurant Group Sales Manager

Job Summary

At Bern’s Steak House we are looking for candidates who would take a "total ownership" approach to their work. We are looking for potential employees who have an excellent work ethic and the desire to be a part of a great service team while still having fun!! We want to work with individuals who are passionate about hospitality and who are dedicated to providing a consistently outstanding service experience.

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes.

Duties and responsibilities :

• Working well on a small team is a requirement.
• Manage guest inquiries for large parties and full rental of our spaces; two restaurants and one retail space with over a dozen private configurations.
• Answer questions about our required contracts and large party inquiries.
• Comprehensive menu knowledge is required to curate menu selections and collaborate with the culinary team.
• Menu design and deployment.
• Greet party hosts upon arrival and communicate last minute requests and needs to management and banquet teams.
• Provide detailed tracking in google share, meticulous banquet event order sheets, and complete contracts.
• Communication and follow up with multiple departments and the guests is imperative to this position.
• Help coordinate large company functions (philanthropic events, employee appreciation gatherings, marketing and promotional events)

Qualifications and Skills :

• Professional appearance
• Willingness to learn
• Open attitude to a unique way of doing things
• Proper phone etiquette
• Able to work well with others
• Ability to work well under pressure
• Multitasking
• Memorization skills
• Personable and able to interact with guests
• Attention to detail
• Night, Weekend and Holiday availability required
• Adobe InDesign
• Gmail / Google Account Apps
• OpenTable

Benefits and Perks

Immediate

• Closed most Mondays in 2024
• Closed Holidays 2024Gasparilla Invasion January 27, 2024Memorial Day May 27, 2024Labor Day September 2, 2024Christmas Day December 25, 2024
• Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve
• Tenured Accrual for Paid Time Off Begins On Your Date of Hire; Leave, Vacation, Emergencies and Sick Days (64 to 160 hours)
• Custom Supplemental Insurance Coverages Through AFLACLife Insurance Policy (10-, 20-, & 30-year terms)Short Term Disability Income InsuranceAccident Advantage On / Off Job InsuranceCancer Protection InsuranceCritical Care Protection InsuranceHospital Choice Insurance
• Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
• Family First Discounts50% off entire bill at Haven restaurant & bar for employee and up to 3 guests50% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests50% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests20% off total purchase at Bern’s Fine Wines & Spirits retail store20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee20% off Spa Services at Spa Evangeline for employee20% off Epicurean Theatre classes per online purchaseMarriott Friends and Family Discount for hotel accommodations
• Complimentary Manager Shift Meal from the Restaurant’s Menu
• Free, Secure, Covered Parking
• Continued Education through Management Training Courses
• Educational Travel and Experiences for some Culinary, Wine and Spirits Positions

90-Days

• Custom Packaging Health Plan Options with Tenure Based Employer ContributionHealthDentalVision
• Internal Career Growth Opportunities

1-Year

• 401K Employer Match of 25% Up to the First 6%
• 100% Education Reimbursement Program for Approved Courses and Certifications with Supplemental Reimbursement for Travel and Materials
30+ days ago