Store Manager - The Salvation Army
About Us
The Salvation Army is an international movement and an evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination.
Job Overview
We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement.
Key Responsibilities
Leadership & Staff Management
- Recruit, train, and supervise store staff
- Manage scheduling and payroll processing
- Implement TSA policies and practices in employee relations
- Provide training and support to beneficiaries in work therapy programs
Store Operations
- Develop and implement strategies to meet production and sales goals
- Oversee donation processes, product sorting, pricing, and presentation
- Manage store maintenance, safety, and appearance
- Ensure compliance with OSHA and Salvation Army safety policies
Customer Experience
- Create an enjoyable shopping environment
- Develop customer retention plans
- Set an example for positive customer interactions
Financial Management
- Oversee cash handling procedures and daily deposits
- Work within budget parameters
- Manage inventory tracking for designated product lines
Communication & Reporting
- Maintain open communication with Regional Manager and ARC Department Heads
- Provide daily reports on store production and sales
- Address customer complaints and provide education about the program
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