Search jobs > Mount Prospect, IL > Remote > Customer support specialist

CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME

uConnect
Mount Prospect, IL, United States
$40 an hour
Remote
Full-time
  • Customer Service / Remote - Anywhere in U.S. / Up to $40 per hour - As a Customer Support Specialist you'll : Provide email support to uConnect customers via internal ticket queue;
  • Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;

Collaborate with the Support Team to share trends, insights, and improve the overall user experience; Review documentation and flag opportunities for additional internal and external, client-facing documentation...Hiring Fast >

4 days ago
Related jobs
Senior Place
Elk Grove Village, Illinois
Remote

Up to $50K per year + benefits - As a Customer Support Specialist you'll: Learn the app thoroughly and become an expert to effectively assist customers; Provide Tier 1 email support and conduct Zoom sessions to walk customers through functionalities, helping them resolve issues and become unblocked;...

SpotMe
Mundelein, Illinois
Remote

Competitive Pay - As a Customer Support Specialist you'll: Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone; Manage client incidents and requests through to resolution; Provide first-line diagnostic and troubleshooting support as well as te...

PhoneBurner
Elmhurst, Illinois
Remote

Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate responses by consulting available resource ...

Fiverr
Niles, Illinois
Remote

Competitive pay / No phones - As a Customer Support Rep you'll: Provide independent and high-quality responses to customers via email ticketing system and chat; Take ownership of customer issues and follow problems through to resolution; Work closely with team leads and shift managers to ensure cust...

StraighterLine
Buffalo Grove, Illinois
Remote

Competitive pay / Medical, dental & vision / 401K / PTO - As a Student Support Specialist you'll: Assist students, handling incoming interactions via phone, chat, email and help desk support tickets; Actively listen to student concerns and challenges in order to efficiently identify, mitigate and pr...

Bold
Buffalo Grove, Illinois
Remote

Up to $22 per hour + bonuses - As a Customer Experience Associate you'll: Conduct high volume outreach to new and existing members leading to increased enrollment and program completion rates; Effectively communicate value proposition of Bold's technology product and program; Utilize customer servic...

Tential Solutions
Wheaton, Illinois
Remote

Competitive pay / Paid training - As a Member Support Rep you'll: Receive 40-50 inbound calls per day; Function as the primary contact for members; Be responsible for answering inquiries and identifying solutions to any problems; Empathetically assist the member through the claims process; Document ...

Amazon
Glendale Heights, Illinois
Remote

Amazon needs you as a Customer Service Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you...

Recovery Partners
Skokie, Illinois
Remote

Up to $45K per year / Medical, dental & vision / Flexible schedule / PTO / 401k matching / Equipment provided - As an Administrative Specialist you'll: Be responsible for a variety of administrative duties to support operations, such as data entry, preparing reports, scheduling meetings, maintaining...

BOSSCAT
Glenview, Illinois
Remote

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution...