Solutions Engineer

Job Description

Location :

Needham, MA- 3 days a week in office

The Solutions Engineer (Client Integration Engineer) is the main technical resource who works cross-functionally and with clients to demonstrate the value of CJ’s products and provide guidance on the product roadmap.

It is a unique hybrid role that combines aspects of a web technologist, business analyst, and solutions architect.

The CJ Client Integration Engineer leverages their technical capabilities and knowledge of the CJ platform to design and deliver actionable strategies and solutions, helping to achieve our clients’ digital marketing objectives.

This includes integrating new clients onto the CJ platform, managing the technical relationship with existing clients, implementing new platform capabilities, driving automation initiatives, and providing technical support.

This is not a behind the scenes role. You will work directly on large-scale client projects and with our cross-functional teams.

You will be involved in many stages of the client lifecycle, from onboarding to ongoing client support. As a stakeholder or leader on departmental projects, you will contribute to organizational goals.

What You Will Do :

• Lead solution engineering pre-sales and post-sales efforts for CJ’s advanced marketing and analytical platform
• Provide technical and strategic support to sales and client development, including the following :
• Product demos
• Client data ingestion and tagging requirements
• Identify specific technical integrations and ongoing support requirements for CJ clients
• Translate client problems into use cases that can be solved and demonstrated within the platform
• Ensure ongoing client success and be a client advocate and liaison with a focus on driving new revenue streams
• Communicate competitive advantages cross-functionally and to clients by maintaining a solid understanding of competitive landscape points, including (but not limited to) tag managers, eCommerce platforms, and eCommerce APIs
• Track capability requests by clients and provide a summarized feedback loop to the Operations and Product teams
• Contribute to CJ’s organizational goals through leading and / or contributing as a stakeholder to yearly project work

Qualifications

Qualifications :

• Bachelor’s degree or commensurate work experience
• 2+ years in a client-facing role in solutions engineering, technical sales, or client delivery
• Platform experience with digital advertising or analytics technologies, database or SaaS solutions a plus
• Knowledge of marketing technologies, SaaS, or database solutions
• Strong presentation and communication skills
• Demonstrated a history of relationship-building skills across an organization
• Strong business aptitude
• Business and technical understanding of data or SaaS solutions, including the ability to read and write object-oriented languages
• Fundamental knowledge of JavaScript and SQL is a plus
• Experience in creative problem-solving capabilities
• History of high-level success autonomously managing complex projects

Additional Information

Why CJ ?

CJ is the leader in Affiliate Marketing. We take pride in our innovative technology, comprehensive data solutions and our people.

We equip our teams with advanced tools, training and career development opportunities all to provide cutting edge solutions, strategies and support to deliver high quality results for our clients.

We work in an energetic, results-oriented, collaborative, team environment that recognizes exceptional performance. As we evolve and grow as a business, so do you.

We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think outside the box, and drive intelligent growth, for our clients and ourselves.

We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically.

We pride ourselves in having a workplace environment that values both work and play. Business Resource Groups, Fun team outings, office events, and flexible time off mean a work life balance with colleagues that turn into lifelong friends.

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.

If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

All your information will be kept confidential according to EEO guidelines.