The Customer Service position will involve answering multiple phone lines, providing customer service to agency customers, work on insurance policy renewal with customers and underwriting team and other additional duties as directed by the agency owner or associates.
Base salary for licensed applicant $36,000 to $45,000
Benefits
Annual Base Salary Based on Experience
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Paid Time Off (PTO)
Responsibilities
Process customer policy change requests.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Return all phone messages promptly
- Provides on-going support to insurance clients as needed.
Requirement
Obtain Property and Casualty insurance license in 90 days (We will pay for study material for licensing)
- A Property & Casualty license is preferred but will train .
- Strong communication skills, both oral and written.
- Professional phone etiquette.
- Excellent Spelling and Grammar skills.
- Strong work ethic and leadership skills.
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