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URGENTLY HIRING Box Office Attendant - Dolly Parton's Stampede, Pigeon Forge

URGENTLY HIRING Box Office Attendant - Dolly Parton's Stampede, Pigeon Forge

Dolly Partons Stampede Pigeon ForgePigeon Forge, TN, US
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Job Description

Job Description

Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, the Titanic, and The Comedy Barn is a collection of family-friendly fun-attractions in Pigeon Forge, TN. Our guest service agents are a part of each attraction, and we want you to join our team so together we can "Greatly Exceed Expectations"!

This is an on-site position.

Seeking night and / or weekend availability.

Essential duties and responsibilities :

  • Perform as a greeter and initial contact for guests by assisting them in a professional manner with admission, reservations, tickets changes, and other attendance-related needs and requests.
  • Consistently reflect a courteous, upbeat, and positive attitude towards guests, exemplifying, promoting, and advancing a culture of outstanding customer engagement and service.
  • Maintain and display a working knowledge of the theaters and attractions.
  • Resolve mistakes, errors, and issues related to bookings and or reservations.
  • Distribute tickets accordingly to guests as they arrive at show time.
  • Capable of accurately entering data into the ticketing system and always displaying an excellent telephone presentation.
  • Guest service agents handle a variety of duties by cross-training. Including ticket booth, greeting, and phone reservations.

Qualification Requirements :

  • At least 18 years of age.
  • Education requirements include a high school diploma / GED or an equivalent combination of education and experience.

    • Physical Demands :

  • Continuous and occasional standing and walking on level ground as well as up and down steps.
  • Continuous hearing and oral communication at a conversational level and at a high acuity level.
  • Continuous work with computers and ticketing systems.
  • Frequently exposed to changes in temperature and humidity.
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    Box Office Attendant • Pigeon Forge, TN, US

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