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Mental Health Counselor

Mental Health Counselor

IMCS GroupAustin, TX, US
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Requisition Snapshot

  • Job Title : Behavioral Health Professional 2
  • Duration : ~6 months (with possibility of extension or temp-to-hire)
  • Location : Remote – must be in Travis Region (Austin, TX + surrounding areas)
  • Fieldwork : Some member-facing field visits, but mainly remote / telephonic
  • Schedule : M–F, no overtime required
  • Interview Process : 3–4 interviews (usually one round, possibly follow-up)

Role Overview

Purpose :

  • Provide behavioral health triage and case management for youth (ages 3–21).
  • Handle inbound / outbound behavioral health calls
  • Perform assessments, interventions, and care planning within scope of license.
  • Support callers by offering education, recovery concepts, and referrals

    • Typical Day :

  • Majority of work is phone-based outreach
  • Caseload includes adolescents & young adults
  • Assess gaps in care, document calls / actions in software.
  • Collaborate with team & external agencies.

    • Team Culture :

  • The Travis Region team is described as fun, collaborative, creative, supportive
  • Manager emphasizes flexibility and trust once performance is consistent.
  • Remote-first, close-knit group that values honesty, integrity, and teamwork

    • Candidate Requirements

    Education (Required) :

  • Master's degree in Mental Health, Social Work, or Nursing.
  • Graduate from an accredited School of Nursing acceptable.

    • Licensure (Required) :

  • Fully licensed LPC, LCSW, LMFT, Psychologist, LMSW, or RN

    • Experience (Required) :

  • 2–4 years related behavioral health experience.
  • Experience with adolescent population (preferred ages 3–21).
  • Case management background (caseload handling, assessments, care plans).

    • Preferred :

  • Telephonic counseling or managed care environment experience.
  • Strong computer & documentation skills (Microsoft Office, EHR / data entry).
  • Excellent communication and organizational skills.

    • Disqualifiers :

  • Long history of private practice only (less adaptable to telephonic / case management).
  • Spotty job history with many short-term (

    • Performance Indicators :

  • At least 2+ years tenure in prior roles
  • Ability to manage caseloads consistently.
  • Accuracy and compliance in documentation.

    • Top 3 Must-Have Skills (Ranked)

  • Behavioral health experience (case management, therapy, interventions).
  • Experience with adolescent / young adult populations
  • Strong case documentation and communication skills.

    • Candidate Selection

  • Review Timeline : Manager reviews resumes within 1–2 days.
  • Interviews : 3–4 candidates total, usually single interview via remote format.
  • Testing / Assessments : None.
  • Background Check : Texas DFPS check required

    • Compelling Candidate Value Proposition

  • Remote-first position with flexibility after onboarding.
  • Opportunity to work with youth / adolescents in impactful case management.
  • Supportive, close-knit team culture
  • Potential temp-to-hire conversion for long-term stability.
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    Mental Health Counselor • Austin, TX, US