Job Description
Job Description
Benefits :
- 401(k) matching
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION :
We aim to assist and provide support to our existing Spanish-speaking customers, while also expanding our reach within this community.
Fluency in Spanish is a requirement for this role as it will enable you to bridge the gap between customer needs and various agency departments.
By actively promoting relevant products and services, you will enhance the lives of our customers. As you contribute to the betterment of the Hispanic community, you will also have the opportunity to advance your career.
Join our team and bring your attentive, sociable, and sales-oriented skills to make a difference.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS :
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
BENEFITS :
- Paid time off (holidays and personal / sick days)
- Hourly plus commission / bonus
- Growth potential / opportunities for advancement within my agency
Flexible work from home options available.
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