Fleet Dispatcher
We arelooking for a fleet dispatcher for our Fontana facility that we arecurrently opening. First 2 months you will be working remotely fromhome until transitioning onsite at the office.
You will be theliaisons between our dispatching team and drivers. You will relayinformation from dispatching lead to drivers such as instructionson where to go and what to do when they arrive.
You may also passalong messages from drivers to other dispatchers about issues thatarose during a delivery or otherconcerns.
Youmust be able to effectively communicate with both parties in orderto fulfill their duties. This requires strong interpersonal skillsand an attention todetail.
Responsibilities
- Communicatingwith customers about delivery details or pickup times and specialhandlingrequests.
- Assistin planning predetermined routes and accommodating route changes asneeded.
- Assistin preparing dispatch documents as well as generating deliverybills andinvoices.
- Maintainingrecords of dispatched calls driver routes route changes as well asdelivery and pickuptimes.
- Keepingtrack of transportation regulations and laws to ensure that truckdriverscomply.
- Reviewingdrivers logs including dispatched calls and arrivaltimes.
- Monitoringtruck repairs and maintenanceschedules.
- Loggingcustomer shipping schedules andcomplaints.
Requirements
- Highschool diploma orGED.
- Associatedegree in transportation or logistics would beadvantageous.
- 12years of experience in a similarindustry.
- Exceptionalability to schedule drivers plan routes and dispatch drivers tocustomerlocations.
- Extensiveexperience in customer services as well as generatingtransportation bills andinvoices.
- Experiencewith Transportation Management Software (TMS) such asSamsara
- Proficiencyin office software including Microsoft Word Excel and OutlookExpress.
- Abilityto monitor drivers logs truck maintenance schedules andrepairs.
- Knowledgeof applicable transportation regulations andlaws.
- Excellentorganizational communication and time managementskills.
Benefits
- Healthinsurance
- Dentalinsurance
- Visioninsurance
- AccruedPaid timeoff
- Paidsickleave
- 6paidholidays
High school diploma or GED. Associate degree in transportation orlogistics would be advantageous. 1-2 years of experience in asimilar industry.
Exceptional ability to schedule drivers, planroutes, and dispatch drivers to customer locations. Extensiveexperience in customer services, as well as generatingtransportation bills and invoices.
Experience with TransportationManagement Software (TMS), such as Samsara Proficiency in officesoftware, including Microsoft Word, Excel, and Outlook Express.
Ability to monitor drivers' logs, truck maintenance schedules, andrepairs. Knowledge of applicable transportation regulations andlaws.
Excellent organizational, communication, and time managementskills.