Community Response Officer I - Aspen Police Department

Community Response Officer I

Performs a variety of public safety and animal safety functions, consistent with the organization's values and mission statement.

This position is supervised by the Accreditation and Community Response Manager with the general guidance of the Division Chief of Operations.

Hiring Range : $35.92 / hour - $40.42 / hour

Salary Range : $35.92 / hour - $53.89 / hour

Please review the City of Aspen Police Department's "Disqualifying Behavior" prior to applying.

Emergency Response : Responds to emergency calls for the following : ambulance calls, injury in traffic accidents, fires, medical emergency alarms, and other hazards. Provides appropriate assistance or care as dictated by any of the following types of call : first aid, cardiopulmonary resuscitation, hazard assessment, and traffic control. Drives in an emergency capacity (lights / sirens) in community response vehicles. Drives ambulances (lights / sirens) to assist with medical emergencies. Assumes spontaneous incident command roles as appropriate.

Investigations and Court Testimony : Investigates and performs enforcement as appropriate related to calls for the following services : traffic accidents; code violations; wildlife or domestic animal control; smoke, fire, and carbon monoxide alarm response; lost and found property, and parking. Completes all necessary citations, reports, and documentation. Ability to be well-prepared, punctual, accurate, and composed when testifying in court.

Incident Command : Contributes to the planning of large-scale special events such as the 4th of July parade, foot and bicycle races, holiday celebrations, concerts, and firework shows. May assist with ICS roles on assigned incidents, VIP incidents, or assist with incident roles of spontaneous events.

Special Assignments : Supports department goals by contributing to the following special assignments : neighborhood speed studies, major crime investigative assistance, traffic pattern studies, and radar trailer use.

Community Relations : Provides community outreach by assisting with the following public outreach events such as : Picnic in the Park series, "Cops and Cocoa" events, and the "Bike Rodeo" for school students. Assists with classroom safety instruction. Distributes educational information related to public safety and code enforcement. Participates in bike auction and provide the public fingerprinting services. Assists public with motorist assists such as vehicle lockouts, jump starts, and stuck cars. Clears vehicles for VIN inspections thru CCIC / NCIC and / or the Records Management System (RMS).

Animal Control : Responds to domestic animal and wildlife complaints. Addresses and manages situations of vicious domestic animals and sick wildlife. Provides and assists in management of safety perimeter around in-town bear / moose incidents to prevent public / wildlife danger. Traps and releases various unpredictable wild animals such as raccoons, skunks, bats, etc.

Other duties as assigned.

Core Competencies : Displays the following key competencies in the overall job performance to include knowledge, skills, and abilities :

Service : Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.

Partnership : Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.

Stewardship : Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.

Innovation : Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.

Communication : Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication.

Interpersonal : Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization.

Technology : Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation.

Policy Knowledge : Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Safety : Knowledge of and ability to use relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions

Training : Ability to apply procedures and requirements relevant to the Police Department in development of training programs and projects, and effectively using programs to train staff.

Critical Thinking : The ability to recognize complex problems and effectively work independently or with others to reach a viable solution.

Coordination : Ability to work effectively as part of a team to achieve established outcomes and complete projects within deadlines.

Emergency Situations : Ability to act calmly and rationally in stressful or emergency situations.

Problem Solving : Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

Emotional Intelligence : Ability to handle stressful situations in a professional manner, including angry or difficult individuals.

Minimum Requirements :

Education : High School diploma or GED equivalent.

Experience : 1 year of experience in customer service

Technical Knowledge :

Must be proficient in the following areas, Microsoft Word, Outlook (Email), and a basic understanding of computers and online computer-based technology applications, which includes accessing web-based platforms.

Proficient in the use of the Records Management System or ability to become proficient within six months.

Licenses & Certifications :

Must possess a valid Colorado driver's license or be able to obtain one within 30 days of start date.

Training : CPR / First Aid (or achievable within the first month). Must possess or be able to obtain certification in ICS100, ICS200, NIMS IS700, and NIMS IS800 within the first year. Emergency driving training (EVOC) attainable within the first year.

Position Type and Work Hours :

Regular full time. May work four 10 hour shifts per week different from standard business hours and / or may vary from week to week.

Evening and weekend hours will be required in addition to or instead of normal hours. May be required to work weekends and nights for special assignments.

Holidays may be required.

May be required to work overtime in emergencies in addition to or instead of normal hours

Work Environment :

Indoors : Office environment.

Outdoors / Off-Site : Conducts patrol and investigations, responds to calls, attend court, meetings, and trainings. Exposure to a variety of adverse weather conditions, temperature changes, and the presence of vehicular traffic and pedestrian flow. Patrol of the City occurs in all types of environmental conditions at all hours of the day. Potential for exposure to calls for service involving dangerous / noxious conditions including fire, gas, hazardous materials, human-caused violence, and infectious diseases including bloodborne pathogens.

Physical Demands :

Balancing : Maintaining equilibrium.

Bending : Bending or position oneself to move an object from one level to another.

Climbing : Ascending or descending stationary objects.

Carrying : Transporting or moving up to 50 pounds equipment, etc., unassisted.

Eye / Hand / Foot Coordination : Performing work through using two or more body parts or other devices.

Gripping / Grasping : Ability to apply pressure with fingers and palm.

Handling : Seizing, holding, grasping, through use of hands, fingers, or other means.

Hearing : Perceiving and comprehending the nature and direction of sounds.

Lifting : Moving objects weighing no more than 50 pounds from one level to another, unassisted.

Reaching : Extending the hands and arms or other device in any direction.

Repetitive Motions : Making frequent or continuous movements.

Sitting : Remaining in a stationary position.

Standing : Ability to sustain position for a period of time.

Stooping : Bending body downward and forward by bending spine at the waist.

Talking : Communicating ideas or exchanging information.

Visual Acuity : Ability to bring objects into focus. Three-dimensional vision and the ability to identify and distinguish colors.

Walking : Ability to move to traverse from one location to another.

Exposure : Exposure to variety of