Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities :
- Handle customer inquiries and complaints
- Perform Inside Sales
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications :
- Previous experience in customer service, sales, or other related fields
- Manufacturing experience (Medical Devices preferred)
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- ERP / MRP experience
Company Description
Micro Tech Staffing Group is one of the top technical staffing firms in New England, and along the Eastern Seaboard. Since 1985 we have taken great pride in providing quality staffing services to businesses in the fields of Information Technology, Engineering, Manufacturing, Life Sciences, and Finance & Administration.
With offices in Massachusetts, New Hampshire, Rhode Island, Connecticut, Maine, Virginia, North Carolina and Georgia Micro Tech places an average of 2,000 highly-skilled employees daily.
Company Description
Micro Tech Staffing Group is one of the top technical staffing firms in New England, and along the Eastern Seaboard. Since 1985 we have taken great pride in providing quality staffing services to businesses in the fields of Information Technology, Engineering, Manufacturing, Life Sciences, and Finance & Administration.
With offices in Massachusetts, New Hampshire, Rhode Island, Connecticut, Maine, Virginia, North Carolina and Georgia Micro Tech places an average of 2,000 highly-skilled employees daily.
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