Talent.com
serp_jobs.error_messages.no_longer_accepting
PRO Services Specialist (North Charleston)

PRO Services Specialist (North Charleston)

Floor & Decor HoldingsNorth Charleston, SC, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Professional Services Representative

This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose :

Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.

Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers.

Minimum Eligibility Requirements :

  • High School diploma or equivalent. Associate Degree or higher is a plus.
  • 1 year in retail or wholesale contractor sales, service, supply and / or professional installation.
  • Strong written and verbal communication skills.
  • Experience with Salesforce / CRM software is a plus.
  • Bilingual in Spanish or the most dominant language in the Store trade-area is a plus.

Essential Job Functions :

  • Support the PRO desk in-store : phone calls, manage orders, order follow-up, customer support and escalations.
  • Collaborate with the Store Team to identify PROs in our Store.
  • Maintain extensive knowledge about Floor & Decor products.
  • Train and support the Store Team on how to use our selling process.
  • Understand our PRO business to educate our PRO customers and expand their participation.
  • Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP.
  • Promote PRO Credit Solutions such as Commercial Business Account or PRO Premier Credit Card.
  • Coordinate and assist with PRO Customers in-store activities.
  • Collaborate in all store initiatives.
  • Demonstrate ability to make effective program and benefit presentations.
  • Must possess excellent customer service skills and be results oriented.
  • Strong interpersonal skills to interact effectively at all levels and across diverse cultures.
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment.
  • On occasion, in an effort to develop, travel to customer and PRO job sites with the Pro Services Manager to present F&D's benefits and capabilities.
  • Perform additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.
  • Working Conditions (travel & environment) :

    This position is hourly, knowing it may include hours which could exceed eight hours in a day.

  • May require travel up to 20%.
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
  • Medium Work Ability to exert 20-50 pounds of force occasionally, and / or 10-25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Note :

    Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

    Store Hours :

    Monday - Friday 7 : 00 AM - 8 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Pickup Hours :

    Monday - Friday 7 : 00 AM - 7 : 00 PM

    Saturday 8 : 00 AM - 7 : 00 PM

    Sunday 10 : 00 AM - 6 : 00 PM

    Benefits & Rewards :

  • Bonus opportunities at every level
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • A personal holiday and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
  • Equal Employment Opportunity :

    Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

    This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

    serp_jobs.job_alerts.create_a_job

    Pro Specialist • North Charleston, SC, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Travel CT Tech - $1,770 to $1,963 per week in Charleston, SC

    Travel CT Tech - $1,770 to $1,963 per week in Charleston, SC

    AlliedTravelCareersNorth Charleston, South Carolina, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Charleston, South Carolina, 29406!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Product Support Specialist

    Product Support Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Product Support Specialist.Key Responsibilities Provide phone and ticketing case support for FACTS products / services Collaborate with internal teams to proactively add...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Payment Applications Specialist

    Payment Applications Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Payment Applications Specialist responsible for resolving payment posting issues and ensuring accurate application of payments to patient accounts.Key Responsibilities ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel Echo Tech - $2,246 per week in Charleston, SC

    Travel Echo Tech - $2,246 per week in Charleston, SC

    AlliedTravelCareersNorth Charleston, South Carolina, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified Echo Tech in Charleston, South Carolina, 29401!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sr. Product Specialist

    Sr. Product Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    Key Responsibilities Support Model N regulatory modules and participate in implementation activities Design, develop, and execute test scripts, conducting various testing phases and documenting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Implementations Specialist

    Implementations Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementations Specialist US-East (SaaS B2B Finance Data).Key Responsibilities Serve as the primary contact for new customers, guiding them through data-intensive imp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    CDP Solutions Specialist

    CDP Solutions Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a CDP Solutions Specialist.Key Responsibilities Build and optimize audience segments, automation workflows, and campaign triggers for omni-channel engagement Collaborate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Client Access Specialist

    Client Access Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Access Specialist to drive client engagement and growth in a remote setting.Key Responsibilities Handle inbound and outbound inquiries via phone, text, and email...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,317 per week in Charleston, SC

    Travel CT Tech - $2,317 per week in Charleston, SC

    AlliedTravelCareersNorth Charleston, South Carolina, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with GetMed Staffing to find a qualified CT Tech in Charleston, South Carolina, 29425!.GetMed Staffing is searching for a strong CT Tech to assist our traveler-friend...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services Specialist

    Client Services Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Services Representative who will support the Sales and Operations teams by managing client case assignments and communications. Key Responsibilities Accurately en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,194 per week in Charleston, SC

    Travel CT Tech - $2,194 per week in Charleston, SC

    AlliedTravelCareersNorth Charleston, South Carolina, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified CT Tech in Charleston, South Carolina, 29401!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Professional Services Engineer

    Professional Services Engineer

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Professional Services Engineer, Zend.Key Responsibilities Act as a subject matter expert in specific technologies, products, or services Work directly with enterprise ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Program Support Contractor

    Program Support Contractor

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Contractor - Program Support.Key Responsibilities Recruit, coordinate, and support volunteers to lead and sustain programming Build and maintain relationships with loc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    CBP Cargo Specialist

    CBP Cargo Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a CBP Cargo Functional Specialist to provide leadership and guidance in cargo business processes and requirements for U. Key Responsibilities Provide leadership and guidan...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Implementation Specialist

    Implementation Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for an Implementation Specialist to join their remote team.Key Responsibilities Partner with new customers to understand their specific needs and objectives Configure the IA...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $1,969 to $2,183 per week in Charleston, SC

    Travel CT Tech - $1,969 to $2,183 per week in Charleston, SC

    AlliedTravelCareersNorth Charleston, South Carolina, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Charleston, South Carolina, 29401!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    AMS360 Support Specialist

    AMS360 Support Specialist

    VirtualVocationsCharleston, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for an AMS360 Support Specialist.Key Responsibilities Provide support to users on AMS360 and ancillary products post-conversion Collaborate with cross-functional teams to en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Prior Authorization Specialist

    Prior Authorization Specialist

    Insight Global HealthcareCharleston, SC, US
    serp_jobs.job_card.temporary
    Insight Global is searching for a Precertification Specialist to assist on a 6 month contract for one of our largest healthcare clients in the southeast. This person will be responsible for obtainin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,173 to $2,402 per week in Charleston, SC

    Travel CT Tech - $2,173 to $2,402 per week in Charleston, SC

    AlliedTravelCareersNorth Charleston, South Carolina, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Charleston, South Carolina, 29401!.Aya Healthcare has an immediate opening for the following position : CT Tech in C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Echo Tech - $1,777 to $1,986 per week in Charleston, SC

    Travel Echo Tech - $1,777 to $1,986 per week in Charleston, SC

    AlliedTravelCareersNorth Charleston, South Carolina, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Echo Tech in Charleston, South Carolina, 29401!. Now Hiring : Allied Healthcare Ultrasound Echo - Charleston, SC.Contact ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30