Service Technician II
Overview :
The Service Technician II under minimal direction, provides end user software, hardware, and network support and assistance.
diagnoses, and resolves routine to somewhat complex hardware, software, and network related issues. Responds to helpdesk calls and tickets in a timely manner and documents.
Salary Details : $20.29 / per hour up to $33.64 / per hour based on relevant experience.
Responsibilities :
Under minimal direction, monitors Serivice Desk communication channels. Responds and records service requests and incidents in the ticketing System.
Updates tickets with appropriate information thoughtout the ticket lifecycle.
Under minimal direction, installs, supports, and upgrades computers, POS workstaions, and associated peripherals and software.
May create software installation packages or images.
With minimal direction, troubleshoots and resolves routine to somewhat complex level one / two hardware, software, and network issues.
Escalates complex and / or high priority issues to the appropriate support groups for resolution.
- Assist senior park and corporate IT staff as needed and directed.Can complete assgned task with minimal direction.
- Provides user systems access.Ensures appropriate approval is provided and documented.
- May lead service desk related projects.
- Acts as a technical liaison between IT and guests and other associates. Always acts in a professional and respectful manner.
Qualifications :
- Vocational / technical training in IT
- 0-2 years of work related experience
- Valid drivers license is required
- CompTIA A+ or Network+ certification, preferred
- Ability to work nights, weekends and holiday periods to meet business needs
LI-CM1
Food Service Technician Ii
Under supervision of the Food Service Supervisor I/II, the Food Service Technician II will instruct, lead, and coordinate. Working Title: Food Service Technician II/Nutrition Services. The Department of State Hospitals , Metropolitan State Hospital is currently accepting applications for Food Servic...
Food Service Technician Ii
Please note: You will need to take and pass an examination forFood Service Technician II to establish list eligibility prior to job offer. Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act. Information regarding salary ranges for State ...
Service/ Repair Technician II
Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service!. You will meet or surpass weekly productivity and customer-oriented goa...
Environmental Services Technician II - PM ($21.00/hour: $19.00 base + $2.00 Shift Differential)
Experience: Requires specific skill and direct experience or 2 years of GISD experience in Environmental Services including but not limited to janitorial services, hazardous material handling, laundry, stockroom activities & furniture moving. POSITION SUMMARY: Performs janitorial services, floor car...
Field Service Technician II - Low Desert, CA
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Which comes in handy when you’re asked to log all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone c...
Service Technician II, HVAC Break / Fix
Service Technician II, HVAC Break / Fix | Transformco. HVAC Repair Technician with Extra Earning Potential!. Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year. Onboarding buddy and mentor technicians to help you grow your skills. ...
Health Record Technician Ii (supervisor)
Under the general direction of the Outpatient Services Correctional Health Services Administrator I, the HRT II will direct 10 to 12 Office Technician staff who are responsible for scheduling all medical appointments. Two years of experience in the California state service performing the duties of a...
Service/ Repair Technician II
Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service!. You will meet or surpass weekly productivity and customer-oriented goals while m...
Manufacturing Technician II
The Manufacturing Technician II proficiently performs a variety of complex tasks under general guidance and in accordance with the manufacturing instruction set inclusive of current GMP/ISO requirement and standards and following all safety guidelines of PCI. With minimal supervision, the Technician...
Environmental Services Technician II - PM ($21.00/hour: $19.00 base + $2.00 Shift Differential)
Requires specific skill and direct experience or 2 years of GISD experience in Environmental Services including but not limited to janitorial services, hazardous material handling, laundry, stockroom activities & furniture moving. Performs janitorial services, floor care, laundry, sorting and handli...