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Service Manager

Service Manager

KanEquipDodge City, KS, US
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Job Description

Job Description

Job Summary :

  • We have an immediate opening for a Service Manager to provide leadership and accountability for the service department, and the performance of service operations.

The ideal Service Manager has…

  • Minimum of 5 years’ well-rounded experience in a service department, preferably in an agricultural dealership.
  • Appropriate vocational education required; degree and certifications preferred.
  • Previous people and service department management.
  • Ability to professionally lead, develop, and motivate others.
  • Solid diagnostic and problem-solving skills in hydraulics, electronics and emissions.
  • The Service Manager will contribute to our team by : (Duties and Responsibilities)

  • Ensuring all company values are adhered to and promoted.
  • Achieving the objectives for the service department : revenue, margin and expenses.
  • Managing operational objectives for the department : work in process, warranty, training, and efficiency objectives.
  • Appropriately staffing and scheduling personnel for the most efficient and safe performance of the department and ensures all paperwork is completed in a timely and accurate manner, including trucking operations.
  • Managing, motivating and engaging all service personnel in their individual performance, developmental plans, efficiency targets and good work habits.
  • Delivering exceptional customer service.
  • Communicating with all location personnel, particularly technicians, service writers, sales representatives, parts personnel.
  • Promoting KanEquip Service to the local market and staying up to date with education of new products.
  • Maintain a clean and safe working environment, uphold all corporate policies and procedures and continually improve and learn in ways that strengthen our performance and expand opportunities.
  • If you have / can : (Skills and Experience)

  • Strong communication and interpersonal skills with customers and employees.
  • Expertise with computer systems, including MS office and internet-based applications.
  • Ability to work extended hours during the week and weekends
  • Ability to travel to company meetings and training events as needed
  • Acceptable Motor Vehicle status, with current driver’s license, and ability to operate motor vehicle
  • Satisfactory results of a pre-employment drug screening.
  • You will earn / be eligible for…

  • Competitive salary
  • Performance bonus based on billable efficiency
  • Annual company and location bonuses
  • Medical / Dental / Vision Coverage
  • Health Savings Plan
  • Life and Disability Insurances
  • AFLAC
  • Flexible Spending Account
  • 401K Match and Profit Sharing
  • 96 hours of accrued PTO
  • 32 hours of Holiday PTO
  • Six (6) Paid Holidays
  • Bereavement Pay
  • Wellness Plan
  • Company Uniforms
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    Service Manager • Dodge City, KS, US

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