LTE Academic Operation Specialist (AOS) – Manufacturing Agriculture and Construction

Job Category

Limited Term Support Staff - Less than 6 months (Fixed Term)

FVTC Worksite

Appleton Main Campus

Hourly Rate

$25.00

Hours Per Week

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Job Description Summary

This position is responsible for independently performing a variety of complex technical functions to facilitate successful instructional operations.

Requires extensive knowledge of the College and division operating procedures and information systems. This position serves as a functional and technical expert for divisions regarding the College academic programming and record systems, ensuring compliance with WTCS and college policies, procedures, and requirements.

This will be a six month limited term employment

Job Description

ESSENTIAL JOB FUNCTIONS

Organizes, analyzes, interprets, and reports data to identify student need for courses, impact of class cancellation, comparison of year over year enrollment trends, and need for additional course sections and / or enrollment capacity.

Presents data to department chairs and instructional leaders to improve efficiency of instructional delivery.

Develops and revises courses in accordance with WTCS guidelines, utilizing Academic Programming system and College Enterprise Resource System.

Ensures all components of courses are in alignment with college policies and WTCS guidelines. Ensures that any equipment requirements, course supplies, and additional course fees are properly set up, documented, and communicated to students.

Devises creative scheduling solutions in college-designated software to allow maximum flexibility in instructional operations.

Responsible for scheduling course sections of degree program offerings, continuing education offerings, community / personal enrichment offerings, and employer-specific and multi-recipient contracts, ensuring maximum visibility and a seamless enrollment experience for students, staff, and community members.

Submits academic programming system proposals for new degree program creation and modification, initiating a college-wide approval process.

Ensures all aspects of programs are in alignment with college policies, WTCS guidelines, and industry requirements.

• Responsible for testing and validating course / program data in College Enterprise Resource System and maintaining historical data while making necessary course / program updates as needed.
• Prepares instructor schedules and verifies accuracy of instructor workload hours. Generates and distributes Activity Pay for non-contract instructional hours and adjunct faculty.

Functions as a resource for Human Resource system questions. Responsible for knowledge of Employee Handbook items related to faculty teaching assignment.

Maintains adoptions of textbooks and materials for all courses in College Enterprise Resource System and Online Bookstore Management Tool.

Creates and submits textbook requisitions to College Bookstore to ensure timely student access to course materials, including textbooks and digital resources.

Monitors status of adoptions and coordinates with College Bookstore to troubleshoot any issues relating to textbook orders, inventory, etc.

Communicates with faculty and textbook publishers to ensure updates and changes are accurately captured.

• Creates documentation for students and faculty / advisors, providing accurate program and course information to assist with course planning and provide full visibility to planned coursework through program completion.
• Analyzes course and class-related data in College Enterprise Resource System and Wisconsin Technical College System database.

Researches course history, reviews current offerings, and determines future need for course to satisfy WTCS requirements.

Updates courses based on changes in WTCS System Office requirements to ensure compliance.

Anticipates issues and proactively researches and offers solutions relating to enrollment, scheduling, and other instructional operations.

Quickly and effectively adapts to change, ensuring the division’s instructional operations continue to meet the ever-changing needs of the population served by the division.

• Schedules dual credit course sections offered in partnership with K12 schools throughout the district. Coordinates with Office of K12 Partnerships and dual credit instructional liaisons to ensure accuracy of course section details.
• Utilizes college room scheduling system to ensure logical and consistent course section and event scheduling. Reviews and approves internal and external requests for usage of division space and resources.

Identifies and resolves scheduling issues relative to the effective use of academic space and compliance with special needs.

Serves as a single point of contact for the division, acting as a liaison to the College Bookstore, Room Scheduling Business Analyst, Payroll, Certification Office, IT, and other areas of the college as needed.

Provides excellent customer service to internal partners, communicating effectively and maintaining working relationships with college faculty, staff, and students.

SECONDARY JOB FUNCTIONS

• Performs projects and other related divisional duties as requested.
• Provides back up support to division and other Analysts Academic Operations.

QUALIFICATIONS, TRAINING, AND EXPERIENCE

• Associate Degree in related field is required, AND
• Three years of recent, related work experience, AND
• Advanced skills in College Resource Management System technology, AND
• Intermediate knowledge of Windows operating systems, MS Office Suite (i.e. Word, Excel, and Outlook) is required, OR
• An equivalent combination of related education, training, and experience.

ESSENTIAL APTITUDES, SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS

• Strong analytical and problem-solving skills are required.
• Demonstrate ethical conduct in all aspects of the work environment.
• Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers.
• Excellent oral and written communications skills, as well as good listening skills.
• Ability to independently identify needed action and meet detail-oriented deadlines.
• Excellent organizational skills and ability to work under pressure.
• Neatness in work and appearance.
• Demonstrate a positive attitude, maturity, initiative and integrity with a professional image contributing to the success of the college.
• Work effectively in a team environment.
• Ability to work with diverse student, staff, and community populations.
• Ability to maintain confidentiality and professionalism.
• Accept responsibility for professional growth.
• Dependable, punctual, and commitment to following through on tasks.
• Flexibility in work schedule is required.
30+ days ago